Dedicated and highly skilled substance abuse counselor with a versatile counseling skill set developed through experience as an intern, Detox Counselor, and Outpatient Counselor where I focused on Drug Court, SASCA and Proposition 36 clients. My prior experience in office management gives me the ability to diversify and my broad knowledge base is a key asset.
I excel in meeting workplace challenges with innovative solutions, systems and process improvements which have proven to increase efficiency in documentation and departmental reports. Caring compassionate counseling skills result in increased positive outcomes for my clients.
Effective Client Skills
Policies & Procedures Manuals
Report & Document Preparation
Effective Time management
Supervision of Interns (2)
CLARE FOUNDATION, Santa Monica, CA
2009 to Present
Drug Court/SASCA Program Conselor, 2011 through Present
Intensive Outpatient Program Counselor , 2010 to 2011
Women’s Detox/Primary Counselor, 2009-2010
Detox Counselor for Detox/Primary program. Intakes and Assessments, group facilitation and documentation. Kept accurate medication logs, documented all encounters in a timely manner. Assisted clients and introduced them to 12 Step process of recovery. Excellent conflict resolution skills and performed crisis intervention as needed. Promoted from Detox/Primary Counselor (Part-Time On-Call) to Intensive Outpatient Services.
Intensive Outpatient Services Counselor. Responsible for a caseload of 25 clients, most of them in the criminal justice system. 12 core function, court reports, timely documentation, case management, referrals, crisis intervention, Individual Counseling and group facilitation. Drafted and implemented Corrective Plan of Action on 2011 County Audits (SAPC). Responsible for GR billing, monthly and weekly reporting of client status and counts, and Service Point (CCM) reports. Given the responsibility of overseeing HCC/CCM contract.
Drug Court/SASCA Program Counselor. Responsible for caseload of 23 Drug Court clients and 12 SASCA clients; all of them mandated to treatment through the criminal justice system. 12 core function, court reports, timely documentation, case management, referrals, crisis intervention, Individual Counseling and group facilitation. Also functioned as the back-up Court Liaison. Interfaced on a daily basis with Parole, Courts, Public Defender and District Attorney’s office. Responsible for month-end reporting, county billing and SAPC reporting systems. Responsible for all county and SASCA audits, as well as formulating any Corrective Plan of Action that may need to be implemented. Achieved 100% accuracy rates on all county and SASCA audits from 2010 through current year audits.
ADVANTAGE REAL ESTATE, Santa Monica, CA
Office Manager/Executive Assistant Served as executive assistant to the owner/broker. Handled a busy phone system, functioned as primary liaison to clients and ensured a consistently positive customer experience. Expedited loan documents, bank loans and refinances. Interacted with loan representatives and banking personnel on a daily basis. Assisted clients in preparing and gathering all necessary documentation for loans.
Performed Title searches, prepared loan documents and all necessary legal documents.
Created automated daily stats report that reduced inaccuracies and provided management with an important decision-making tool.
Quickly became a trusted assistant to the company president and earned a reputation for maintaining a positive attitude and producing high-quality work.