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Todd Blankenship, Jr.
5350 S. Samuel Dr.
Salt Lake City, UT 84118
(801) 555-7319
tblankenshipj@gmail.com
CAREER OBJECTIVE: To build a rewarding career through new challenges and to promote and improve the company for which I work.
RELEVANT QUALIFICATIONS:
-Over 15 years customer service experience
-Excellent communication and people skills
-Strong understanding of office computer productivity software
-Tenacious attention to detail
-Self-motivated
-Multilingual in French, German, Russian and English
-Several years of cash handling and basic accounting experience
-Over 3 years team-leadership and management experience
-Familiar with U.S. Postal and private courier shipping guidelines and regulations
PREVIOUS WORK EXPERIENCE:
Marriott International | Bartender | St. Louis, MO | 03/2005 - 08/2005
-Served beer and other alcoholic beverages to customers
-Maintained beer cooler, and premixed margarita stock
-Validated customer age and prevented underage customers from consuming alcohol
-Performed routine maintenance on coolers and bar furniture
-Made change for customers wanting to use the jukebox
Boathouse / Catering St. Louis | Bartender | St. Louis, MO | 03/2005 - 03/2005
-Served beer and other alcoholic beverages to customers
-Maintained beer cooler, and premixed margarita stock
-Validated customer age and prevented underage customers from consuming alcohol
-Performed routine maintained on coolers and bar furniture
-Made change for customers wanting to use the jukebox
-Made drinks to order for the restaurant server staff
Aquarias Media Pro | Engineering Intern | St. Louis, MO | 02/2005 - 02/2005
-Assist house audio engineer with studio operations
-Setup and teardown equipment in live room for recording sessions
-Peformed basic office administration duties
Admittedly, these are assumptions of the responsibilities. I quit this job during the orientation
Redlight Recording Studio | Audio Engineer | St. Louis, MO | 09/2004 - 02/2005
-Found new clients for the studio
-Booked studio time and maintained studio appointment records
-Setup and teardown equipment for recording sessions
-Operate as lead engineer for recording sessions
-Mix and edit ProTools sessions to prepare them for mastering
-Perform office administration duties
-Maintained billing and payment records for clients
Circuit City | Home Entertainment Product Specialist | Brentwood, MO | 08/2004 - 01/2005
-Assisted customers with home theater buying decisions
-Stocked shelves with new product
-Answered service call questions regarding product warranty
-Submitted credit applications for Circuit City credit cards
-Balanced cash totals in registers
-Maintained cleanliness of products and displays on showroom floor
Waldenbooks | Bookseller | Brentwood, MO | 08/2004 - 08/2004
-Assisted customers with book buying decisions
-Stocked shelves with new product
-Answered service call questions regarding product warranty
-Submitted credit applications for Waldenbooks credit cards
-Balanced cash totals in registers
-Maintained cleanliness of books and displays on the floor
Resource Management and Recovery Services | Off-Site Document Specialist |Columbia, MO |01/2004 - 07/2004
-Scoured local hospital account databases for credit balances
-Searched through musty boxes looking for incomplete patient records
-Printed insurance EOBs for credit balance patient accounts
-Utilized hospital internet access to check personal email
-Checked payment records versus billable charges to find credit resolutions
-Frequently ate lunch at Panera Bread
Boone County National Bank | Bank Teller | Ashland, MO | 06/2003 - 12/2003
-Performed basic bank transactions for customers
-Maintained cash balance in teller drawer
-Verified strapped cash amounts from Brinks deliveries
-Processed ATM, and ETF transactions
-Successfully masked the perpetual fear of being robbed
-Unsuccessfully tried to ignore that everyone in Ashlad was named either Sapp or Nichols
FedEx Ground | Package Handler | Columbia, MO | 08/2002 - 06/2003
-Unloaded freight from incoming trucks
-Sorted packages by ZIP code for a co-load split
-Utilized FedEx's "package wall" technique while loading freight trailers
-Spent a good deal of time breaking up package jams on conveyor belt turns
-Filled out damaged package reports
-Watched the night-shift supervisor get arrested for interstate commerce fraud
Jiffy Lube | Automotive Technician | Columbia, MO | 08/2002 - 08/2002
-Washed windows
-Check air pressure in tires
-Never changed the oil in a single car
-Clearly demonstrated no interest in pursuing a career in the oil-change business
Mail Boxes, Etc. | Shipping Clerk | Columbia, MO | 05/2002 - 07/2002
-Packaged customer items for safe shipping
-Determined shipping rates based on customer needs
-Sorted and delivered mail
-Made hundreds of thousands of copies on a variety of papers
-Played chess online
Socket Internet Services | Technical Support Agent | Columbia, MO | 08/2001 - 05/2002
-Performed computer troubleshooting via telephone for Socket customers
-Spent several hours each day trying to think up different methods to avoid customer calls
-Agonized daily over the dead-endedness of the job
Mail Boxes, Etc | Shipping Clerk | Columbia, MO | 03/2001 – 08/2001
-Packaged customer items for safe shipping
-Determined shipping rates based on customer needs
-Sorted and delivered mail
-Made hundreds of thousands of copies on a variety of papers
-Played chess online
Socket Internet Services | Technical Support Agent | Columbia, MO | 01/2000 - 03/2001
-Performed computer troubleshooting via telephone for Socket customers
-Spent several hours each day trying to think up different methods to avoid customer calls
-Agonized daily over the dead-endedness of the job
Flatbranch Brewing Company | Bartender / Server | Columbia, MO | 10/1999 - 01/2000
-Served beer and other alcoholic beverages to customers
-Maintained beer cooler, and premixed margarita stock
-Validated customer age and prevented underage customers from consuming alcohol
-Performed routine maintained on coolers and bar furniture
-Made change for customers wanting to use the jukebox
-Made drinks to order for the restaurant server staff
-Sampled several varieties of beer and scotch
ServiceMaster | Floor Care Technician | Maryville, MO | 04/1998 - 10/1999
-Vacuumed, shampooed, extracted and otherwise "cleaned" carpets
-Buffed, waxed, stripped and finished tile and hardwood floors
-Utilized the elevator as a system for avoiding responsibility
-Slept in stairwells and vacant door rooms
-Played cards
A & G Steakhouse | Expo and Line Cook | Maryville, MO | 12/1997 - 04/1998
-Didn't spit in people's food
-Did kitchen prep work for both the lunch and dinner shifts
-Responsible for maintaining the "Best Gyros in Maryville" reputation
-Didn't testify during the racketeering investigation against my boss
Itza Pizza | Cook and delivery walker | Maryville, MO | 07/1997 - 12/1997
-Took pizza orders from campus customers
-Cooked pizzas
-Delivered pizzas
-Yadda, yadda yadda
-Got stoned in the delivery van
Subway | Sandwich Artist | Maryville, MO | 04/1997 - 07/1997
-Made art from white or wheat bread and various sandwich meats and condiments
-Polished brass
-Dumped Trash
-Learned, the hard way, that mayo goes bad in the microwave
Best Western | Night Auditor | Maryville, MO | 08/1996 - 04/1997
-Responsible for late-night check-ins and early-morning check-outs
-Performed nightly audit of room charges
-Setup continental breakfast
-Monitored hot tub and sauna temps
-Used hotel laundry facility to do personal laundry
-Participated in a student horror film, shot on location at the Best Western
Pizza Hut | Pizza Cook | Mexico, MO | 03/1996 - 06/1996
-Spent huge chunks of time trying to think of reasons why I shouldn't kill myself
-Made pizza
-Didn't spit in people's food
Maccaroni Grill | Server Assistant | Louisville, KY | 04/1995 - 08/1995
-Cleared dirty dishes off of tables
-Refilled condiments
-Stocked glasses and silverware at busser stations
-Took advantage of the "free meal per shift" policy
TGI Friday's | Server Assistant | Louisville, KY | 02/1995 - 08/1995
-Cleared dirty dishes off of tables
-Refilled condiments
-Stocked glasses and silverware at busser stations
-Took advantage of the "free meal per shift" policy
Tharp Lumber | Lumber Yard Assistant | Mexico, MO | 01/1995 - 02/1995
-Carried lumber around
-Put lumber down
-Arranged lumber into neat piles
McDonald's | Burger Cook | Mexico, MO | 04/1994 - 07/1994
-Cooked burgers
-Didn't spit in people's food
-Performed store maintained
Darby's Total Entertainment | Checkout Clerk | Mexico, MO | 06/1993 - 02/1994
-Responsible for the "Total Entertainment" of customers
-Stocked videos on shelves
-Coded new releases based on genre
-Processed membership applications
-Made change for the arcade
EDUCATION:
B.S. Geography
Northwest Missouri State University
Maryville, MO
Certification of Completion
Audio Engineering Society
New York, NY
PROFESSIONAL REFERENCES:
Available upon request