PROFESSIONAL SUMMARY Restaurant Cook/Cashier, Factory Work, Production line, Retail Feed Company, Owner Operate Business, Operations, Inventory, Wal-Mart (Bakery/Cake Decorator/Supervisor, Department Manager/Photo Lab, Assistant Manager/Apparel, Jewelry, Shoes, Electronics, Wireless Service, Photo, Toys, Automotive, Sporting Goods, Operation Assistant Manager.
LEADERSHIP EXPERIENCE Southeastrans April 2012-Present
Customer Service Representative- Answer calls, insert transportation information for Blue Care Patients. Confirm customer correct address. Insert hospital discharges.
H&R BlockDec. 2011-April, 2012
Tax Professional- Prepare taxes, customer service, recruiter, front desk service, phone service.
D & K Monogramming and Fancy Stitches Feb. 2011 - Present
Own & Operate Home Business-Operation manager, operate machine, advertisement, receive orders, customer service, shipping, accounting.
Wal-Mart Winchester, TN Dec. 2008-Feb. 2011
August 10, 2009-Feb. 25, 2011
Operations/Receiving/ Inventory control Assistant Manager- Personnel and Human Service- Recruiting, Orientation, Interviewing, Claim Processing, Hazardous Waste Controls, Invoices, Receiving (General Merchandise and Grocery), unloading trucks, Back Room Controls, Inventory Controls, Inspection Controls, Security Controls, Accounting, Cashiers, Customer Service, Supervised Area Managers, Customer Service Managers, and Associates.
April 9. 2009-August 10, 2009
Assistant Manager-Sporting good department, automotive department, Toy department, and Hardware department-Hunting/Fishing License, Live Bait, Security, Maintained Sales Floor Stock, Claims, Maintenance, Inspection Controls, Control Operations of Automotive Bay, Tire and Battery inventory, Mix Paint, Supervised Area Managers, Department Managers and Associates
Dec 6, 2008-April 9, 2009
Electronics/Wireless/Photo Assistant Manager- Inventory Control, Security, Receiving, Backroom Controls, Contracts, Claims, Maintained Sales Floor Stock, Photo Lab equipment, Supervised Department Managers and Associates.
Wal-Mart Chattanooga, TN May 28, 2006-Dec.6, 2008
Apparel/Shoes/Jewelry Assistant Manager- Men, Women, Boys, Girls, Infant/toddler, Shoes, Jewelry
Maintained Sales Floor, Back Room Controls and Processing, Receiving, Claims, Inventory Control, Maintenance, security, Supervised Department Managers and Sales Associates
Wal-Mart Hixson, TN Jan. 6, 2006-May 28, 2006
Manager Trainee-16 week management trainee program Wal-Mart Kimball, TN Aug. 28, 1998 to Jan.6, 2006
Bakery/Cake Decorator/Lead Supervisor.-Tracking Inventory, Ordering Supplies, Production of Products, Advanced Planning, Sanitation Standards.
Department Manager/Photo Lab- Tracking Inventory, Ordering Supplies, Production of Products, Advanced Planning, Machine Maintenance, Backroom Management, Security, Hazard Waste, Shipping, Sales Floor Stocking, Inspection controls
Martin's Farm and Feed TN Feb. 10, 1988-Feb.28, 1998
Manager/Owner- Created Recipes, Maintained Equipment, Grain Dryers, Storage, Special Orders, Personnel and Human Resources, Accounting, Taxes, planning, Scales, Supervised Associates
COMPUTER PROGRAMS: MS Word, Excel, Power Point, Access, and Project
HUMAN RESOURCE EXPERIENCE: Recruiting
New Employee Orientation
Employee File Maintenance
OPERATION OF EQUIPMENT: Forklift
Electric Pallet Jack
EDUCATION: South Pittsburg Elementary and High School- Graduated 1984
American Intercontinental University - AABA- Business Administration Graduation - Nov. 7, 2010 American Intercontinental University- BBA-Business Administration w/Concentration in Human Resources-Graduation Date-May 27, 2012 American Intercontinental University-MBA-Business Management w/specialty Human Resources. Penn-Foster Career School - Certificate in Medical Administrative Assistant Graduation Date-2012 Management Trainee Program - Wal-Mart University (2006)
Small Business Management Certificate at ICS in 1989
Cake Decorating Classes in 2001, Certified Cake Decorator
Time Management Classes
H & R Block - 72 Hour Tax Training Class - September-November 2011
Certificates: Goodyear Tire Program Certification
H & R Block - CTEC-1040-QE-0856
PROFESSIONAL MEMBERSHIPS 3.89 GPA Dean's List Delta Mu Delta Honor Society Management Club
Student Success Club
WORK REFERENCES: H & R Block
373 Kimball Crossing
Kimball, TN 37347