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1001 w stevens ave unit 230, santa ana, ca, 92707, USA
Phone +1 714 316 6306 • E-mail firstname.lastname@example.org
To get a Tier 2 or higher position in the IT, Systems or Network Administration fields.
To get an internship or an entry level position in the Programming and Software/Web development fields.
Experienced in IT, Desktop Support, Networking and Windows System Administration fields since 2003.
Strong problem solving and critical thinking abilities.
Proven ability of performing task in their conventional ways, as well as incorporating programming and scripting skills on non-conventional, need-to-be-creative situations.
Quick learner of new, on-demand technologies.
2007 - 2010 California State University Long Beach, CA, USA
MS in Computer Science, maintaining a GPA of 3.9 / 4.0
2001 - 2006 University of Tehran Tehran, Iran
BS in Computer Science (Evaluated as "Equivalent to its US counterpart degree" by "Center for Applied Research, Evaluation and Education inc. , International Evaluation Service")
Profound knowledge of Windows/Systems Administration :
n Microsoft server and client operating systems and services: Windows 9x,ME,NT,200x,XP,Vista,7, Active Directory, Group Policy, DNS, DHCP, WINS, RRAS, IPSec, VPN, Terminal Service, SUS/WSUS, SMS, IIS, FTP, ISA
n Remote Administration: RDP, VNC, SSH, Telnet, rAdmin, idealAdmin, Bomgar
n Anti-Malware: Trend Micro (OfficeScan, ServerProtect), McAfee (ePolicy Orchestrate), Symantec (Enterprise Antivirus) ENT. Products
n Mailing and Messaging: ALT-N MDaemon, Exchange Server
n Automation scripting: command line batch files, VBscript, Jscript, WMI, PowerShell
n Virtualization : VMware (Workstation, Fusion, ESX, vSphere), Parallel Desktop
n Backup and Image Cloning and Deployments : RIS, Norton Ghost, Acronis
n Tier 1 SharePoint Administration.
Network Engineering Experiences:
n image transfer/upgrade,VLANs,Multicasting,dot1q tagging,dot1p QOS, STP, OSPF ,RIP, SNMP, link aggregation and truncking, stacking, NAC and NAP
n Hands-on experience with Cisco’s Catalyst 2950, 2960 and 3750 series switches, 2610 router with analog modem module and NTTAC+ tacacs software, Cisco Network Assistant software.
n Hands-on experience with D-Link's DGS-3400,3600,DXS-3200 and DES series switches along with PoE devices
Linux Administration Experience:
n Hands-on Experience with Fedora, Ubuntu and Slackware releases along with BackTrack Security Testing Package.
n Setting up infrastructure services on Linux: NFS, NIS/YP, DNS, DHCP, Samba, FTP, ipTables, Squids, RDist, minor Apache, remote logging and printing.
Familiar with the following programming languages and IDEs:
n Borland Turbo Pascal 7, Turbo C++ 3.1,Delphi 6,C++ Builder 6;Microsoft Visual C++ 6 and J++ 6,Visual C# & J# ver. 2002 to 2010; Assembly language, WinASM, TASM /MASM assembler; Java language, Jbuilder, NetBeans, Eclipse, JDK; Linux programming, gcc, g++, vi editor.
n SQL: MS SQL Server (both querying and administration), MySQL 5.
CompTIA A+; Microsoft MCP, MCSA, MCSE, MCTS; interested in and familiar with Cisco certificates.
US. Citizen. No Security Clearance.
2009-WAMU to Chase Conversion Project: Hired as a system specialist to perform the transition from WAMU banking system to Chase.
2006-The final BS project: Automating insertion of Linux’s IPTables firewall rules based on (active) client computer membership in a Windows Active Directory Domain. (Using VS2003).
April2011 – Present ADP Dealer Services (CVR) Buena Park, CA, US
Contracted IT Professional
Working as a Tier 2 member of Computerized Vehicle Registration (CVR) IT team to keep the computers of the ADP’s subsidiary company up and running. Responsible for troubleshooting of associates’ problem with wide rane of products including Office Suite 2007, Office Communicator 2007, Cisco VPN Client with RSA software token and network printers, either locally or remotely using BOMGAR software as well as custom scripts and MDT images. Helping the crew for setting up the server racks, switches, KVM switches and UPSs.
n In charge of QA duties and company-wide user cordination during the ADP’s global SharePoint 2010 migration project.
n Cover for Tier 3 co-worker during a 2-month medical leave, 3 weeks of which being the sole person on site; only after 5 months of being on-board.
Dec2009 – Present Regency Engineering, Inc. Santa Ana, CA, US
Part Time-Demand Based System and Network Administrator
Responsible for keeping the Small Business's Equipment up and running. Troubleshooting and performance-tuning the MS Windows SBS 2003, Fax System, Clients and internet connectivity.
n Extreme Satisfaction with the performance jump and reliability improvement of the network after engaging in the project. Reference available upon request.
n Day-by-day increasing involvement in the different aspects of the Business IT needs, requested by the Business Owner.
Nov2008 – Dec2008 D-Link Inc. Fountain Valley, CA, US
Associate Product Manager
Responsible for First Arrival Inspections (FAI), reproducing customer-posted problems in the lab, reporting the bugs found to the R&D headquarters in Taiwan, pre-release testing of new products, verifying product package and manual compliance with the technical specification sheets issued by R&D.
Jan2008 – Mar2008 RescueCom Corporation Orange County, CA,US
Working as a certified contractor with RescueCom On-site Computer Services Company
Performing routine technical tasks such as trouble-shooting software installations, hardware failure, network connectivity, printers' problems and wireless router configuration.
Sep2004 - May2007 University of Tehran Tehran, Iran
Systems and Network Administrator
Responsible for managing and configuring network servers, switches, and routers; Performance testing ,monitoring and Troubleshooting; designing a new, +2000-user Active Directory database; Designing/deploying/configuring and maintaining required technologies such as SMS and RIS ;adopting best-practices to campus needs.
n Reduced human errors in day-to-day tasks by extensive use of scripts, self-written programs and related technologies.
n Successfully consolidated all servers scattered across different labs in the campus into a centrally-managed system without compromising the labs' designated functionalities, yielding far less maintenance burden and more convenient end-user experience.
n Supervised 5 IT personnel to ensure compliance with new technologies enforced in the network, and educating them if needed; achieving a well-coordinated IT team.
n Achieved increased productivity of the maintenance group by a rough calculation of 35 times, reducing the down-time needed to completely refresh a computer lab from 7 days using 5-6 personnel to only 1 day using only one personnel.
Jun2003-Dec2004 Various Companies Tehran, Iran
Contracted, project based network consultant/designer, short term administrator and desktop support for 4 different employers
Designing/redesigning active directory and DFS, deploying firewalls, proxies, NAT servers, shared fax, maintaining file servers, and print servers.
n Changes made to its network helped one of the SMBs to go paper-less in its daily activities. Its Systems confirmed flawless without having professional supervision or maintenance, in a verification done one year after implementation.
n “We have achieved a solid network infrastructure for our company after your project”, a quote from one company's head of operations department; one and half year after the project was done.