Objective: To offer my eleven years of company stability and experience, ability to remain flexible through change and strong customer service skill to a company offering room for advancement.
Key Skills: Strong leadership, interpersonal, oral and written communications; successfully complete simultaneous projects; strong Microsoft Excel data formatting and editing, conflict resolution and project management.
Work Experience:
Herbalife International of America Inc.
Communications Coordinator
July 2006 – Current
· Support the work of the Editorial Manager by working closely with writers and design teams
· Assist with the interview/screening process of new writers, consultants and temporary help.
o 1st day orientation
o Oversee temporary employees, work schedule and time sheets
· Assist in creating and maintaining a Global Content Matrix listing all media
· Create and manage global editorial calendars
· Create bi-weekly newsletters on branding and asset management
· Manage all facets of Distributor Recognition
Editorial Assistant
January 2003 - December 2006
· Work with Sr. Mgmt and cross-functional teams in the planning and production of all media including the creation and editing of style guides
· Assist with the interviewing/screening process of new writers, consultants and temporary help.
o 1st day orientation
o Oversee temporary employees, work schedule and time sheets
· Manage the Distributor Recognition Desk
o Receiving and consolidating reports
o Advising management of holds due to violation of company policy
o Interview/edit stories, proofread and participate in story planning
o Providing layout, photo and story to design/production teams
o Final proofing all recognition stories before going to print
· Coordinate photo shoots, direct live testimonials and interacting with hair/make-up designers
· Marketing Research
o Create and proof questionnaires regarding distributor publications
o Tally results and incorporate results in planning meetings with cross-functional teams.
Advertising & Ethics Advisor
June 2000 – January 2003
· Receive, review and compile factual ethics case. Presenting outcome/recommendation to Sr. Mgmt.
· Train and oversee ethics reps for six (+) countries.
· Search and monitor online search engine advertising providing daily and weekly stats
· Assist the Legal/Compliance departments with fraud issues and special court cases
Royalty Overrides Rep.
February 1997 - June 2000
· Input shipping charges for Royalty Overrides & Bonus checks globally
· Process monthly checks for Distributors globally
· Meet monthly Quotas of input IR’s (Information Requests)
· Troubleshoot deductions and additions to Royalty and Bonus checks
· Oversee Royalty Overrides Helpdesk
· Assist the Records Admin dept with the input of Distributor Apps
Teaching Experience
English Tutor
Community based –
2003-2005
· Teach the basics of English
o Develop course material
o Write learning objectives and goals
o Create assignments
o Create study guides/guidelines
· Work in conjunction with Sr. Mgmt, students, and others to modify course and material as needed.
Teachers Aide
1984 – 1986
Technical Skills: Microsoft Word, Excel, Outlook, Visio, Power Point, Publisher, Photoshop (basic), Project; Oracle
Marketing /Community Outreach Experience:
· Two years as News Anchor/Director of weekly community news segments featured through the Hope for Life Foundation/
o The writing, editing and scheduling of special guests and footage for all tapings.
· Ten years as Publications Department Head/Editor overseeing the Advertising, Printing and Announcement Departments including the management of all volunteers (5) on staff.
o Design layouts and illustrate brochures, flyers and other publications.
o Write news releases, copyedit and supervise the writing and formatting of all media
o Manage the budget for departmental printing and production costs
o Oversee the promoting of upcoming community festivals and outreach activities.
o Sell advertising space to local businesses
· Interact with the media on county-wide community based events
· Develop and update media contacts database.
· Mistress of Ceremony for community events, concerts and celebrations
Certificates/Accomplishments
New Horizons Training Certificates:
Microsoft Word, Excel, Outlook, Visio, Access, Project and PowerPoint.
E-Learning Certificates: Communications Specialist, Leadership, Management, Customer Service, Business Relationships and Business Writing
8-month apprenticeship with NFTA Publishing; Wrote cover stories, ran the front office assisted in the layout of magazine, receiving photos, scheduling interviews etc.
Education
AA Degree in Journalism/Psychology
References provided upon request