EDUCATION
Bachelor of Science in Law Enforcement and Justice Administration - May 2004
Western Illinois University - Macomb, Illinois
Double Minor: Security Administration and Management
Overall GPA: 3.3/4.0 Major GPA: 3.7/4.0
RELATED EXPERIENCE
Intern - The Chicago Police Department - Chicago, Illinois - To be completed in the summer of 2004
Security Agent - The Tweeter Center - Tinley Park, Illinois - Summers 2003, 2002, 2001
- Provided a variety of security services for concert crowds ranging from 1,000 to 25,000 people.
- Thoroughly inspected visually and through voluntary searches, patrons and their belongings prior to entering the theater.
- Secured all areas with limited or no access including the stage, performer's rooms, and the press/media areas.
- Assessed and resolved patron situations as part of a 12 member team.
- Interacted effectively with individuals from various socio-economic and diverse backgrounds.
Volunteer - The Concert Safety Corps at Western Illinois University - Macomb, Illinois - 2001 to 2003
- Provided optimum crowd control and safety services for events ranging in size from 100 to 2,500 people.
- Conducted safety checks of the facility including doors, locks, fire exits, and fire extinguishers.
ADDITIONAL EXPERIENCE
Bartender - The Icehouse Corporation - Macomb, Illinois - 2001 to present
- Provide optimum customer service in an establishment that serves 600 to 800 patrons during peak business hours.
- Train new bartenders and wait-staff members in customer service skills, money transactions and conflict resolution.
- Conduct identification checks to insure legal entry, assist with crowd control and security services.
Sales Associate - The Gap - Chicago, Illinois - 1999 to 2002 (seasonal, part and full time)
- Assisted customers with locating and selecting merchandise in addition to providing options in fashion and accessories.
- Created in-store displays to maximize product marketability and appeal.
- Trained new staff members in customer service, fashion marketing, and money handling skills.
ORGANIZATIONS
- Lambda Alpha Epsilon - Criminal Justice Business Fraternity
- Alpha Phi Sigma - Honor's Criminal Justice Business Fraternity
- WIU Investigators Club
- Tau Kappa Epsilon Fraternity
SKILLS
- Certified by the National Safety Council in Adult and Infant CPR - 2002 (current)
- Certified by the American Red Cross in First Aid - 2001 (current)
- Knowledgeable in Microsoft Office
HONORS
- College of Education and Human Services Dean's Honor List - 2002 to present
- WIU Dean's List: 6 semesters
- National Dean's List - 2002 to present
- Academic Excellence in the Department of Law Enforcement and Justice Administration - 2001 to 2003
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