Pamela R. Higginbotham

(253) 759-0997 or (253) 737-9846

pamfisher62@yahoo.com

EMPLOYMENT GOAL:
Employment which will utilize my administrative assistant talent/computer experience, professional excellence in word processing, accounting/spreadsheet, data entry, desktop publishing, verbatim transcription, software/hardware installation skills.

HIGHLIGHTED EXPERIENCE/TALENT:
Administrative Assistant, (93-100 WPM typing speed) proficient in MS Office (Windows/Mac) desktop publishing, data entry, accounting.

Professional attitude/demeanor towards internal/external customers.

Department lead/project coordination, job coordinator from inception to end

Administration of work assignments, control on finished product(s).

Executive secretarial duties, schedule-keeping, travel arrangements, etc.

Accounting functions, including payroll

Proficient math skills
Document design

Creativity
Work well within traditional or “old school” work environment, as well as up-to-date modern environments, work ethics and equipment use.

Efficient in verbatim transcription of testimonials, conference calls, taped media, etc.

Positive attitude in resolving issues
Enjoy challenges

Labor & industries/unemployment claims handling

Minimal training or supervision necessary on most tasks

Professional driver

Basic automotive knowledge

Waste utilities and recycling background

SUMMARY OF JOB EXPERIENCE
Administrative Assistant for CFO
Software and Hardware Installation

Lotus Notes, WordPerfect, MacIntosh Environment, MS Office
Data Compilation & Analysis
Professional Proofreading
Project Management/Small Work Groups
Customer Service
Telephone Answering/Switchboard
Automotive, Truck/Heavy Equip. Fleet Maintenance – basic parts knowledge/functions
Landscaping/grounds-keeping

Small power tool use, light construction, building maintenance
Accelerated customer service skills; ability to remain calm assisting customers under pressure or displaying irrational behavior.
Good insight into customers' needs/wants.

EMPLOYMENT HISTORY

Driver – Manheim Auto Auctions (via Labor Works)

Worked with lane leaders to transport vehicles from/to bidding barn, following all directives and safety guidelines while on the job.

Interviewer/Survey Administrator - Opinion Research NW (Oct./Nov. - 2008)
(under contract via Labor Works)
Interviewed passengers/distributed surveys to King Co. Metro bus/Sounder Train passengers while in route (riding/standing/handing out/tallying) and giving special instructions providing accommodations to passengers with language barriers or disabilities to complete the task.

Mail Room/Administrative Duties – Gov't. Svcs. Administration (June, 2008)
(via Labor Works, under ITS)

Appointment Setter - NW Primeline Exteriors (Jan-Feb., 2008) (Laid off)

Furniture Delivery Scheduler - Exel Direct Logistics (June, 2007)
(Temp. Assignment)
Kent, WA

Everyday Staffing DBA Command Labor (Nov. 2005-Apr. 2007) (Laid off)
Olympia, Seattle, Kent, WA

Full Time Home-maker (2004 and 2005)

Freight Dock Shipper/Receiver (Dec-Mar., 2003
Wal-Mart
Bonney Lake, WA

Word Processor Lead/Administrative Technician (Nov. 1991-Dec. 1996)
U S WEST Communications
Seattle, WA

Data Entry/Cust. Service/Repair Clerk/Dispatcher (Jan. 1980-Apr. 1991)
General Telephone & Electronics
Thousand Oaks, CA