McNeal Lewis                                                                                             Home: 517-402-9357

1224 E. Saginaw St. Apt #2

East Lansing, MI 48823                                                                                                          E-mail: mclewis88@gmail.com

Objective: Entry-level PC/ Network Support Technician position in a medium sized business.

Qualifications:

• Exceptional customer service skills

• Proficient with Microsoft Office 2003/2007/XP as well as Windows 98/2000/ME/XP operating systems

• Able to function excellently in either a solitary or team environment

• Outstanding problem-solving skills

• Extremely reliable

• CompTIA Network+ Certified

• National Technical Honor Society Member

Work Experience:

KI Technology Group, Inc. East Lansing, MI

October 2008 to December 2008

Student Internship

• Observe and listen to instructions from experienced technicians on proper repair of computers and networks.

• Perform simple tasks such as building custom machines under supervision of technicians.

Career Quest Learning Center Lansing, MI

October 2008 to December 2008

Occasional Technical Assistance

• Service and repair malfunctioning computers of students and faculty

• Assisted with moving entire computer system from one location to another.

Dick’s Sporting Goods Okemos, MI

November 2007 to November 2008

Footwear Sales Associate

• Welcome and assist customers with purchasing footwear

• Answer questions and maintain footwear inventory

Randstad Staffing Agency Lansing, MI

October 2007

Temporary General Laborer

• Assembled GM car parts

• Computed statistics for part assembly

Eagle Ridge Spa & Resort: Spike’s Restaurant, Galena, IL

July 2007

Temporary Customer Service/Host

• Guest reception and placement

• Prepared and maintained tables for new patrons

Education:

Career Quest Learning Centers Lansing, MI

April 2008 to Present

I.T. Professional Program

• Comprehensive instruction on computer hardware, software, networking and desktop support for users. Criteria also included separate courses on each of Microsoft Office’s primary applications, including Access and Outlook.