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I am currently seeking position in a challenging and professional working environment. While possessing the necessary skills to work well on a team, I am extremely capable of taking charge and working independently and enthusiastically. I believe my integrity and desire to succeed will prove to be advantageous to your company.
Excellent teamwork skills and the ability to work independently to meet deadlines without supervision. Superior customer service and public relations skills; professional appearance and attitude; troubleshooter, problem solver and an “idea” person. I also posses strong communication and leadership skills that would be beneficial to my employer: Listed below are other skills that are essential to being a effective employee:
Operate Multi-Line Telephone
Report Preparation Customer Service General Office Skills
Scheduling Computer Skills Travel Arrangements
Event Planning Project Management ISO Coordinator
-Author professional correspondence to customers internal as well as external.
-Rapidly learn and master varied computer programs.
-Run daily reports and Purchase Order processing
-Reconcile banking statements.
-Inventory control for a multi-million dollar lumber inventory.
-Deposits and petty cash.
-Shipping and receiving.
-Bill reconciliation and discrepancies.
-Accounts receivables and accounts payables.
2009 - 2009
Save-A-Load, Inc., Charlotte, NC
Customer Service - Directly responsible to the Vice President of the Company. Charged with overseeing accounts payable/receivable, answered and maintained multi-line phone system and directed calls to the appropriate department, routed mail, and prepared bank deposits. In addition, I was accountable for general clerical tasks and ensuring accuracy of orders. Provided extensive telephone and organizational skills to ensure excellent customer satisfaction. Also, effectively communicate and schedule calendar events/meetings. Create and/or edit written and electronic correspondences.
2007 - 2009
IBM, Inc. Charlotte, North Carolina
Executive Assistant for On Demand Support / Global Administration Specialist - Provide highly confidential executive administrative support to Directors and Executives. Effectively communicate and schedule calendar events/meetings. Create and/or edit presentations, written and electronic correspondences.
2005 - 2007
Red-Line, Inc., Rock Hill, South Carolina
Assistant Administrator - Directly responsible to the Vice President of Administration - Duties include; accounts receivable/payable, ISO 2000 Coordinator, invoicing, deposits, petty cash, bank reconciliation, payroll, batch sheets, inventory control, profit reports, shipping, receiving and answering multiple phone lines. Also, utilize computers, ten-key and all types of office equipment.
1991 - 2002
Duke Energy Corporation, Charlotte, North Carolina
Business & Industry Specialist - Initial point of contact for business and industry customers seeking electric service for their businesses in a call center environment. Created electrical contracts for new and existing customers. Performed trouble shooting for electrical problems. Handled escalated customer calls. Maintained customer accounts, computed bills, completed bill reconciliation and discrepancies. Utilized computers, microfiche, ten-key and all types of office equipment.
References provided upon request