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Boynton Beach Fl 44326





                       OBJECTIVE:   To manage people and work closely with customers and to play an integral role                                                                          

                   in assisting the organization to achieve its profitable objective.


EDUCATION:   St. Benedick High School, Kingston, Jamaica                  

                            Queens Community College, Queens, NY

                            Betty Owen Business School, New York, NY



SKILLS:              Excellent in customer service relationship and personnel development.   

                           Computer literate in Microsoft Office Suite: Word, Excel, and Access. 


                           Extensive experience with a variety of general business office equipment.



EXPERIENCE:       Southern Waste Systems                                  9/28/06-8/10/09


        Customer Service representative answering high volume calls daily and disbursing calls to relevant  


 Documenting and processing companies shipping orders.

        Opening, maintaining and modifying new and current accounts.

        Dispatch and monitoring drivers, to ensure prompt destination arrival.

·        Generating $40,000-$65,000 per month on new customer accounts for company growth.

        Faxing invoices to customers to improve on companies receivables.

        Maintaining customer satisfaction.


                                  Lemon-X Corporation,    Huntington, NY        10/2002-5/2006

                                  Customer Service Representative


        Answered incoming calls for fruit juice Distributor Company.

        Enhanced company rapport with other distributor companies.

        Respond to customer inquiries utilizing email and fax medium.

         Customer service problems resolutions.

        Completion of sales orders utilizing Access program



                                   Tassone Equipment Inc, Syosset NY                 8/1984-10/2002

                                  Customer Service Representative


        Head purchaser for restaurant equipment company

        Closed sales orders

        Maintained customer accounts and price files.

        Answered customers inquiries regarding pricing, existing orders, and stock availability.





                        References Available Upon Request