Boynton Beach Fl 44326
OBJECTIVE: To manage people and work closely with customers and to play an integral role
in assisting the organization to achieve its profitable objective.
EDUCATION: St. Benedick High School, Kingston, Jamaica
Queens Community College, Queens, NY
Betty Owen Business School, New York, NY
SKILLS: Excellent in customer service relationship and personnel development.
Computer literate in Microsoft Office Suite: Word, Excel, and Access.
Extensive experience with a variety of general business office equipment.
EXPERIENCE: Southern Waste Systems 9/28/06-8/10/09
Customer Service representative answering high volume calls daily and disbursing calls to relevant
Documenting and processing companies shipping orders.
Opening, maintaining and modifying new and current accounts.
Dispatch and monitoring drivers, to ensure prompt destination arrival.
· Generating $40,000-$65,000 per month on new customer accounts for company growth.
Faxing invoices to customers to improve on companies receivables.
Maintaining customer satisfaction.
Lemon-X Corporation, Huntington, NY 10/2002-5/2006
Customer Service Representative
Answered incoming calls for fruit juice Distributor Company.
Enhanced company rapport with other distributor companies.
Respond to customer inquiries utilizing email and fax medium.
Customer service problems resolutions.
Completion of sales orders utilizing Access program
Tassone Equipment Inc, Syosset