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Kenneth's Information

  • Location: GRAFTON, WI
  • Title: Kenneth Shelton
  • Experience: 12+ years
  • Work Types:
    • Full Time
    • Part Time
    • Consulting
  • Willing to Relocate: Yes
  • Willing to Travel: Few times a month
  • Career Level: Intermediate
  • Work Status: U.S. Citizen
  • Member Since: 2009-09-29

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Kenneth Shelton – Project Manager
Grafton, WI 53024
414.429.6742
ksheltoncpim@msn.com
PROFILE
Accomplished senior information technology project management professional with analytical engineering-type personality and more than a decade of experience in software development related projects, project management and supporting sales teams in meeting or exceeding client expectations.
Professional Strengths and Competencies:
 
General Management
Project Management
IT Management
üJudgment, Integrity
üIntegration Management
üLifecycle Management
üSelf-confidence, Flexibility
üScope Management
üTools Management
üInitiative, Perseverance
üTime Management
üTechniques Management
üOrganizational Awareness
üCost Management
üArchitecture Management
üKnowledge
üQuality Management
üService Level Management
üLeadership
üHuman Resource Management
Enterprise Data Warehouse
üInterpersonal Relations
üReporting Management
üTechnical Consultant
üCommunications
üRisk Management
üFunctional Consultant
üAction Management
üProcurement Management
üDevelopment Tools
üDemand Management
üConsensus Management
üAdministrative Tools
üPerformance Management
üImpact Management
üReporting & Analysis Tools
v Proven history of success promoting seamless project deployment, superior technical customer service, and long-term existing customer loyalty.
v Technical hands-on project manager capable of managing 4-8 $100K, 3-4 month projects simultaneously with 10 years in aerospace engineering company and 14 years in software development company.
v Maintain knowledge and understand of each project at appropriate detail level concerning scope, objectives, intent and deliverables as well as important technical aspects, features, and functions.
v Perform as communication focal point for the customer; listening for expectations, needs, ideas and concerns; provide regular feedback and written correspondence as necessary.
v Keep projects moving, monitor project scope, schedule and cost compared to approved project charter objectives and requirements, identify potential problems, solicit suggestions to improve performance, and avoid surprises.
CAREER AND ACHIEVEMENTS TO DATE
 
Todd’s Creative Design, LLC., WI                                            10/2006 – Present
WEBSITE DESIGN SEO CONSULTANT / PROJECT MANAGER                          
Responsible for project management, product development, intellectual property protection, project acquisition, website development, strategic direction, the business plan, marketing, sales, accounting, invoicing, and providing all professional services.
·       Website Design SEO projects: Dreamweaver, Flash, Photoshop, Fireworks, HTML, PHP, CSS, W3C, Web 2.0 Std., WordPress, ZenCart, Microsoft Office Live Small Business Partner (ASP), & Elance
·       Delivered PM, BSA, and website design SEO consulting services to confidential clients.
 
Computer Aid, Inc., PA, (Johnson Controls, Inc., WI)                 6/2008 – 12/2008
LEVEL 2 TECHNICAL SUPPORT TEAM LEAD                                                    
Team Lead in charge of Level 2 Technical Support for Service Alliance application, server administration, and all related integration application services USA, for major public company. Duties include hands-on participation, orchestration, and directing team activities, and technical support; in compliance with SOX guidelines.
RAVEEN Recruiting Solutions, Inc., OH, (Northwestern Mutual, WI)       9/2004 – 10/2005
PEOPLESOFT CONSULTANT                                                                              
Emergency project management audit, technical and functional evaluation of PeopleSoft Financials initiative Enterprise Purchasing module implementation for major privately held insurance industry company. Emergency engagement extended to evaluate and lead 4 related strategic sourcing projects.
  • Identified end user education and training issues. Quickly developed class; trained ~500 end users.
  • Joined project management SWAT team to identify issues, fix data, and provided technical support.
  • Performed project management of corporate Intranet website; change policies & procedures content related to strategic sourcing, and the new PeopleSoft Enterprise Purchasing module implementation.
  • Performed business systems analysis of PeopleSoft Enterprise Purchasing, strategic sourcing, and source to settlement, and related business systems; all departmental procedures, and job processes.
Catalyst International, Inc., WI                                                       1988 - 07/2002
PEOPLESOFT BUSINESS SYSTEMS ANALYST (4/1998 – 7/2002)                      
Business systems analyst in IS/IT department, in charge of project management of all PeopleSoft and Vantive modules; supervised consultant contractors; and performed configuration, installation application setup, multiple project implementations, core technology upgrades, enhancement development projects, and administration.
QUALITY ASSURANCE ANALYST / PROJECT AUDITOR (4/1996 – 3/1998)        
Responsible for quality assurance analysis and project audits of multiple; standard product development projects, and customer enhancement projects. Contributed to quality assurance system policy development and performance audit; during ISO 9001 (software development system) registration process.
TECHNICAL SUPPORT POJECT MANAGER (1988 – 3/1996)                              
Responsible for entire Catalyst existing customer base technical support, project management implementation support and service level performance. Responsible for Catalyst Warehouse Management Systems (WMS) technical support, phone support, help desk service, project management of customer projects in maintenance cycle, small to medium projects software development, implementation, and programming services for all existing customers.
  • Make sure all project objectives and requirements are met according to all statements of work (SOW) specifications and according to design intent, fit, form, features, and functions. Use project planning, event, issue, or defect tracking software as necessary; Microsoft Project, Tracer, Journals or CRM.
§ Lead programs or cross-functional teams by conducting regular status review meetings, maintain regular follow-up, and ensure that resources are allocated properly using resource-constraint plan and responsibility matrix. Coordinate technical, code, or design review meetings as required.
§ Experience in resource planning of 4 day, 4 ½ day and 5 day work week as well as 24x7 technical support coverage. Use Lotus Notes or Microsoft Outlook for e-mail, contacts, calendar, meeting scheduling, and to check resource availability for meetings. Flexible in terms of on-site project travel.
§ Support sales and marketing teams to identify wants, needs, opportunities, and requirement specifications by collaborating with customers to develop project charter, scope of work, work breakdown structure, and implementation schedules.
§ Experience in software development and implementation of integrated business systems; featuring RF wireless technology sub-systems, warehouse automation, SNA host communications, and peripheral interfaces.
§ Experience working with various industry-leading global partners like; Microsoft, Oracle, PeopleSoft, SAP, IBM, CDC, HP, Norand, and Symbol. Self-driven, motivating, energetic, and analytical engineering type personality.
§ Lead programs or cross-functional teams by conducting regular status review meetings, maintain regular follow-up, and ensure that resources are allocated properly using resource-constraint plan and responsibility matrix. Coordinate technical, code, or design review meetings as required.
§ Assist in marketing and developing new business, as assigned, handling requests for information, services and documentation in timely manner. 
§ Request invoices for project deliverables and interface with billing system and work closely with other business units to meet shared goals and company operational requirements.
§ Results oriented process improvement professional who supervised teams, managed IT, quality and customer support functions during growth from $4 million to $40 million revenue. Directed 24/7 customer technical IS/IT services operations for US and training of UK operations with responsibility for customer services contract agreements revenue generation totaling $16 million.
§ Personally setup all communications networking hardware, terminated connections, setup warehouse automation interfaces, setup printers, and installed the Catalyst WMS software for the new Chicago Chrysler warehouse; in one weekend.
§ Managed customer technical support staff including front-line supervision that generated $16 million annual revenue.
§ Provided on-site support for large variety of client projects involving major upgrade of hardware and software elements. One week at each of 15 US Chrysler warehouses, and 3 ShopKo DCs.
§ Provided maintenance programmer services and support for Catalyst Warehouse Management Systems (WMS). 
§ WMS/DC Client Experience: Chrysler (12 US WMS), Dollar General, (DC) Deluxe Corporation, (3 DC) Abbott Laboratories (WMS),ShopKo Stores (3 DC), Pamida (WMS & ERP Integration), Carol Wright Gifts (WMS), Hi/LO Auto Supply (WMS), Illinois Power Company (WMS), Murdock Madaus Schwabe (WMS), Hasbro, Inc. (WMS), Aviall, Inc. (WMS), Sunbeam, Nestle, Sony Music
§ WMS/DC Technology: Distribution Center (DC) Systems, Warehouse Management Systems (WMS), Peripheral Systems, Carousels Picking Devices, Conveyer systems, Sortation Devices, Automated Storage Retrieval (AS/RS), Pick-to-Light (PTL), Databases (Client Selected), Norand or Symbol Radio Terminals/PC, Multiple Base Stations, Printers (Client Selected)
§ WMS/DC Operations: Host Communications, SNA Downloads, SNA Uploads, TCP/IP Downloads, TCP/IP Uploads, Inbound Orders, Receiving, Cross Docking, Putaway, RF Putaway, Holds (on-order, on-item, or on-location), Problem Resolution, Cycle Counting, Moves,       Replenishments, Location Search, RF Location Search, Outbound Orders, Period Closing, Load Selection, RF Loading, Pre-allocation, Allocation, Label Printing, PTL Interface, Issues, Picking, RF Picking, Batch Picking, Paper Picking, Pick-To-Light, Progressive Picking, License Picking, Zone Picking, Container Picking, Staging/De-staging, Order Close, Purges, Backup Procedures, Cron Scheduled Procedures, File Transfers, Installations
§ WMS/DC Knowledge: Very knowledgeable in warehouse management systems WMS and distribution center DC management operations in both functional and technical dimensions as well as multiple DC network physical locations relative to retail stores. Generally shipments arrive at the dock door, operators query systems to determine receipt types and conditions with or without order, ASN or SKU and determine tote, container or skid method receiving. Licenses are assigned, single or containerized in some way, and then the operator uses the system to select appropriate storage locations. This is accomplished so that optimal distance travel is achieved within physical storage. Receiving may involve inspection prior to Putaway and related problem resolution. Waves of picking work queues are generated through strategically dynamic allocation processing to leverage prime real-estate locations with supporting replenishment moves scheduled to facilitate optimal pick-facing and minimize material handling. There is always the necessity to apply pick-pack conversions between storage units of measure and customer ordered units of measure. Physical warehouse layout and storage must be coordinated between high-volume movers and low-volume labor intensive inventory. Of course the amount of detail expands across entire business systems from source to settlement.
§ WMS/DC Knowledge Expanded: This discussion expands even further in complexity considering regional distribution center physical placement as well as related store sales measurement statistics. One DC might handle ninety percent of the load of certain items and item mix and material handling may need to be optimized accordingly. Shipments may process through DC or vendors may ship directly to stores based on strategy criteria. DC’s typically sized in one million square feet range and may employ seven hundred full-time employees. DC may handle three thousand items or stock-keeping-units (SKU’s) that could generate volumes of one hundred and fifty thousand cartons per day. Departing trailer counts could reach one hundred and twenty per day. DC mangers are required to understand key performance indicators and DC operation performance design capabilities as well as actual achievable throughput compared with expectations scorecard dynamics.
§ WMS/DC Client Interface Roles/Responsibilities: Senior Project Manger, Project Manager, Logistics Consultant, Consultant, Technical Teams, Technical Leads, DC Manager, IS DC Manager, Warehouse Manager, Operations Manager, Systems Analyst, Host Communications Manager, Manager Traffic, Manager Stores & Traffic, Hardware Support, CIO, Third Party Technical Support, Hewlett-Packard HP, Oracle, IBM, Rapistan, RF Vendors (Norand or Symbol), Pitney Bowes
§ WMS/DC Typical Documents: Final Specification Reports (FSR), Design Specifications, Modifications Specifications, Enhancement Specifications, Database/Entity Relationship Diagrams/Object Diagrams, Data Element Dictionary, High-Level Structure Charts, DFD (Mini Specifications), Action Diagrams, Business Scenarios, Use Case Diagrams, Project Charter, Project Scope, Work Breakdown Structures,
SYSTEMS
§ Catalyst WMS - Client Releases: (4, 4.1, 5, 6, 6.5, 7, 8 & 9) – Catalyst International, Inc. (CAT), WI
§ Quality Assurance ISO (9001) SDLC, IS/IT, MIS, GAAP, SOX, Mfg. Control, P&IC, Materials Mgmt.
§ Enterprise: MRPII, ERP, ERO,FIN, TC, CC, PUR, CRM, Quality, Sales & Mktg. – PeopleSoft, DC & , IL
§ Bus. Operations: Logistics, SCM, PUR, SFC, Capacity Planning, MPS, EDI, SAP, IMS, PIOS
§ Mfg. Eng. P&IC, (DoD): ANSI Std., Circuit Boards, CRTs, ADI, HSI, Advanced Avionics & Flight Controls
§ Mfg. Gas Furnace Industry: High-Volume Pumps & Flow Control Devices, Machine Shop, Receive/Ship
 
EDUCATION
B.S.M. – Bachelors of Science in Business Administration Management
§ Milwaukee School of Engineering (MSOE), WI
§ Rader School of Business (RSOB), WI
§ Business Excellence Consortium (BEC), WI
B.S.C.S – Bachelors of Science in Computer Science
§ Almeda University (AU) (Life Long Learning Honors), UT
MBTI – Certificate in Computer Science
§ Milwaukee Business Training Institute (MBTI), WI
PBBA-2 – Undergraduate (ENG/BUS course work)
§ University of Wisconsin Milwaukee (UWM), WI
 
CERTIFICATIONS
§ Project Management Associate Certificate – MSOE RSOB BEC
§ Website Design Series Certificate – MSOE RSOB
§ Microsoft Certified Professional (MCP) – IKON Technologies Institute, WI – Microsoft (MS), WI
§ Certificate in Production & Inventory Management (CPIM) – The Association for Operations Mgmt., WI
§ Microsoft Office Live Web Design - Elance® - MS, WI
§ PeopleSoft/Vantive – VB Object Studios – PeopleSoft/Vantive (Technical & Functional), DC & , IL
§ Certified Catalyst International Trainer – Catalyst International, Inc. (CAT), WI
§ Certified Catalyst International Quality Assurance Auditor – Catalyst International, Inc. (CAT), WI
§ Certificate in Flexible Simulation – FleXsim Software Products, Inc., UT
§ Managed Maintenance Tracer® – Computer Aid, Inc. (CAI), WI