Kathy A. Arnold

6853 Governors Pointe Blvd.

Indianapolis, IN  46217-8504

 

   

   

   

Dear Sir/Madame:

   

Your advertisement indicated requirements that closely match my background and expertise.  I have attached my resume to provide a summary of my qualifications and background for your review.

   

Throughout my career as an Executive Administrative Assistant/Office Manager, I have maintained the highest performance standards within a diverse range of administrative functions, which is clearly illustrated by my past successes.  As the assistant to the Principal of Capgemini America, I streamlined operations and reduced costs by consolidating operations and negotiating competitive rates with service providers.  Additionally, while serving as the assistant to the President of the Indiana Health Industry Forum, I not only organized major events for the CEO’s across Indiana, but also served as the Office Manager.

   

Further qualifications I offer include:

   

• Successful track record supporting the efforts of executive-level staff, including CFO’s, CIO’s, President’s, and Senior Partners.

• Strong background in all aspects of office management, from scheduling meetings and coordinating travel (world-wide) to overseeing budget and accounting functions.

• Demonstrated capacity to develop and maintain comprehensive administrative processes that improves the efficiency of day-to-day operations.

   

Currently, I am seeking an association with a company that can benefit from my expertise as an executive-level Administrative Assistant with excellent organizational and communication skills, an outstanding work ethic, and the ability to work equally well with both team-oriented and self-directed environments.

   

I would welcome an opportunity to meet with you to discuss my qualifications and candidacy in further detail.  Thank you for your time and consideration.

   

Sincerely,

  

Kathy Arnold

   

Attachment – Resume & Recommendations

   

   

   

   

March 16, 2009

  

Potential Employer of Ms. Kathy Arnold,

It is my pleasure to recommend Kathy Arnold.  Her performance as my Executive Administrative Assistant has proven that she will be a valuable addition to any company.

I have known Kathy for five months in my capacity as Associate Vice President.  She assisted me in my daily duties and projects.  Based upon her work, I would rank her as one of the best administrative professionals that I’ve had the pleasure to work with. She has very good organizational and communication skills.

Kathy distinguished herself by consistently submitting exceptional work product.  She kept me informed, on-track and contributed to my success and that of the company. 

If her performance in our company is a good indication of how she would perform in yours, she would be an extremely positive asset to your program.

If I can be of any further assistance, or provide you with any further information, please do not hesitate to contact me.

Yours sincerely,

Rick Wahls

 

 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

   

10 January 2007

   

   

Potential Employer of Ms. Kathy Arnold

   

Dear Sir/Madame:

   

Ms. Arnold has served as my Administrative Assistant for the past three years. In that time she has consistently performed at a level far above expectations. Her duties were complex, demanding, and extremely diverse and she performed them all in an exemplary manner.

   

Ms. Arnold took over her position from a predecessor who had left the department of some 200 staff members in utter chaos. She accomplished, in a very short time, to completely overhaul the organization of records, the coordination of billing and accounts receivables to a level of efficiency and professionalism recognized internally and by the clients we served.

   

She undertook the administrative support for the Human Resources function regarding the 200 staff on site as well. In doing so she managed the administration of required HR policy and procedure and the time accounting system for payroll and billing of time to clients. Additionally she kept the department fully aware and compliant with required HR functions and training schedules.

   

Ms. Arnold also became a crucial asset to the delivery of services to the clients being served. She went far beyond the duties as prescribed for her position in handling client/customer satisfaction issues and resolutions. She also served as administrative support for four of the senior managers who reported directly to me.

   

Her duties in support of me as the executive for the client account were always performed at an outstanding level. She proved to be adaptive, adoptive, and an extremely quick learner of new technology, policy and procedures. Her understanding of client services, technology, and office administration go beyond what is normally associated with her position.

   

I have no doubt that Kathy can perform for you at the same levels as described above. If you would like to discuss her attributes with me, please do not hesitate to contact me.

   

Respectfully,

   

  

  

   

William A. Morelli

Principal

Capgemini America

 

 

   

  

  

  

Kathy Arnold

6853 Governors Point Blvd.

Indianapolis, IN  46217

 

 

  

  

   

Objective:  Creative self starter, goal oriented, strategic problem solver, self motivated, confident, yet willing to reach for guidance.

   

Skills: 

Administrative/Executive Assistant; Office Manager; Asset Management; Contract Negotiation; Human Resources; Payroll; Insurance; Departmental Budgets; Accounts Payable/Receivable; Corporate Taxes; Notary Services; Event Billing/Collections; Marketing/Advertising/Press Releases; Transcription; Windows 3.1, 95, NT, 2000, XP; Lotus/Word/Presentations; Paradox; Exact Target; Peachtree; Sharepoint; EARS; GroupWise/Outlook; MS Office, Word, Excel, Outlook, PowerPoint, Access; HIPAA; QuickBooks; Pivot Table, and VPN.

   

Education: 

University of Indianapolis

Central Indiana Community College

   

  

EXPERIENCE

 

Con-Way Plainfield, IN

CSR (Part-time) 4/22/09 – Present

 

• Customer Service Representative

• Management Support

• Billing

   

Nationwide Insurance                                 Indianapolis, IN

Sr. Administrative Assistant                                 03/08 – 04/22/2009

• Sr. Administrative Assistant to the Vice President of Sales, AVP of Product/Underwriting and Director of Human Resources. 

• Responsible for updating, tracking, and coordinating Sales Department reports, budget, events, coordinated meetings, conference rooms, travel arrangements, expenses, agenda’s, and supplies for a sales staff of ten managers covering a region of five states. 

• Assisted the Director of Human Resources by acquiring new employee equipment, system access, arranging drug testing, compiling hiring paperwork, establish home offices for the sales team, expenses, corporate events, managing calendar, events, and correspondence.

• Assisted the AVP of Underwriting by managing calendar, events, travel, reports, budget, expenses, agenda’s, supplies, etc.

   

(02/08 – 03/08 Unemployed)

Centene Corporation (MHS)                             Indianapolis, IN

Executive Assistant                                    09/07 – 01/08

• Executive Assistant to the Vice President of Finance. 

• Supported the Director of Inquiry/and Claims, Director of Compliance/Quality Control and Vice President of Provider Services as needed.

• Responsible for updating the genetic testing modifiers, scope of work analysis, OMPP schedule and weekly report, Spanish translation certifications, tracking legislative & regulatory goals, internal/external boards, committee schedules, events, travel, agendas, expenses and supplies. 

   

(02/07 – 11/07 Unemployed)

  

   

Clarian Health - IT Health Industry/Capgemini America         Indianapolis, IN

Contract Executive Assistant                             01/2004 – 02/02/07

• Executive Assistant to the Principal, four Senior Managers, visiting executives, arbitration, and legal team, while on site.

• Organization of site records, billing system, accounts receivable, expense reports, asset management, process and procedures, client billing and training schedules.

• Replicon Administrator and Human Resource support for a staff of 200.

• Aid to a team of 75 Vice Presidents/Executives traveling the east coast from the U.S. and internationally.  Assisted in flight, hotel, travel documents, inoculations, auto reservations, securing equipment for each location, correspondence, PowerPoint presentations, T-Room postings, gathering data, as well as any other needs that arose during the travel/negotiations with clients.

• Negotiated contracts, space planning, coordinated events for 200 employees within two locations, maintained contracts, notary services, executive calendar, and weekly/monthly reports.

   

(08/03 – 01/04 Unemployed)

   

Indiana Health Industry Forum                            Indianapolis, IN

Office Manager                                     01/1999 – 08/2003

• Responsible for intranet requests, website updates/access, accounts payable/receivable, taxes, budget, corporate taxes, procedures, board reports/budgets. 

• Organizing events of 500+ attendees/6,000+ database, award ceremonies, event billing/collections. 

• Payroll, insurance, marketing, publishing, design/create reports, twenty-seven life science forum meetings along with board/executive meetings, Presidents schedule/speaking engagements, and travel arrangements.

• Membership billing/collections, incoming corporate e-mail/U.S. mail, lobby registration, news releases, notary services, correspondence, supervision, purchase/lease of office equipment, database updates/reports, filing and human resource issues

   

   

  

  

  

  

  

  

  

  

  

Roman International/Time Warner Cable Company                Indianapolis, IN

Executive Assistant                                      10/1998 – 01/1999

• Assistant to the President and five Vice-Presidents

• Responsible for monthly board meetings, departmental reports, correspondence, appointments, executive meetings, service awards, event planning, schedules, notary services and executive phones.

   

The Marina Limited Partnership (TMLP)                        Indianapolis, IN

Executive Assistant                                     01/1998 – 10/1998

• Responsibilities to the Vice-President included typing specs, warranties, and mortgage deeds, closing documentation, creation of advertisement fliers, tracking certificates of insurance, new home documentation/records/surveys, contracts, and contractor/mechanic/ground keeper proof of insurance, time sheets, personal/mechanic liens, accounts payable/receivable, customer service, and corporate monthly reporting.

• Responsibilities to the Vice-President of Finance included stock transfers, Flatfork Creek monthly billing, bank reconciliation of deposit accounts, record and deposit all funds received by TMLP, Marina I, Marina II, Flatfork Creek Utility, dock construction, typing, distribution of quarterly/annual stockholder reports, performance/maintenance bonds, quarterly/annual board meetings, title transfers, and the purchase of department equipment.

• Track billings/notifications of non-compliance, collections, liens, filing of warnings/fines concerning unsatisfactory home conditions, land and street conditions, monthly newsletters, minutes for the stock holder’s and annual reports.

• Federal/State reporting, recorded water levels, water conditions, scheduling repairs, billing/late fees, collection of utility bills, and expenses.

• Notarize boat titles, process legal verification of ownership, organize the physical transfer of boats, secure contracts with boating companies, and address warranty/repair issues.

• Responsibilities to the President included the collection of dues, processing compliance correspondence, quarterly/yearly newsletter from the President to the stockholders, stock update notifications, lease renewals, certificates of insurance, TMLP, Marina I, Marina II, Flatfork Creek Utility contracts, and numerous legal files.

• Responsibilities to the Vice-President of Marketing included, filing, recording of structure warranty, mortgage deeds/disclosures, creating new data bases and pulling plot plans.

   

Certifications:

The Secretarial Seminar – Key Productivity Center

Remote GroupWise

Performance Management and Appraisal Process

Making Job Descriptions Work for You

University of Indianapolis – 3 accounting courses

Notary Public

   

References Available Upon Request