John Burkhalter MBA

Summary

I am a Program Manager, trained with a MBA; Six-Sigma Greenbelt Certified; and, I am experienced in corporate business management by the General Electric Company. I offer New-Process design and change management experience; Cross-functional Team leadership, including performance benchmarking and sharing of best-practices; corporate communication skills; and, program audit experience. I have been a teacher/coach in computer instruction modeling, and web-based application innovations.

Professional Experience:

2007 Property Manager and General Contractor Indianapolis, IN

2009

I used this time to prepare two residential properties for sale in difficult real estate markets and

sold them within two months of listing. I also bought three other properties and am now working with construction professionals to renovate them to marketable condition.

2005 Savantage Solutions – a Financial Management and Technology Company Washington, D.C

2007

Supervisor, Helpdesk / Marketing Consultant

Manage the workload and worksite training of 3 Information Technology technicians to ensure a timely response to helpdesk inquiries, including hardware, software and end-user training issues. Guaranteed the online availability of a network of 45 servers, and 100 desktop and laptop computers, including physical wiring and computer environment stability. Additionally, support the VP of Marketing with local surveys and creation of service marketing tools toward a Baldridge Excellence in Management Award based on Six-Sigma experience resulting in statewide Maryland awards. Appointed as the Company’s Facility Security Officer (FSO) on Dept.of Defense contracts and JPAS (Joint Personnel Adjudication System) administration, responsible for clearance documentation, and facility security measures such as Axis video surveillance

2004 Raga Rags – an Entrepreneurial Import Retail Business Washington, D.C

2009

Web Designer

Design and promotion for a startup business, including all website layout, photography, http programming and hosting interface; webmaster duties, including email systems maintenance and controls; and creation of an E-Bay Store

1990 - 2003 GE Medical Systems - a High Technology Healthcare Systems manufacturer Washington, D.C.

Director, International Controls

Expanded prior role of Export Controls Manager to include corporate (subsidiary, affiliate and inter-business) management on all international trade compliance issues, including foreign subsidiary export compliance programs and worldwide compliance through audit and process improvement; provided regulatory guidance, including implementation of the Trade Sanctions Reform Act, with Six-Sigma analysis of roles /alternatives managing transition to digital/web-based transaction review, authorizations and monitoring audits with assigned (Gantt chart) action plans; managed the Food and Drug Administration authorization of "Certificate to Foreign Government" program qualifying medical device importation to world markets; and managed the NAFTA certification program allowing duty-free transactions across North America.

John Burkhalter page 2

1980 - 1990 GE Medical Systems - a High Technology Healthcare Systems manufacturer Milwaukee, WI

Manager - Export Controls

Developed global compliance policy and cost-effective implementing procedures, with Corporate guidance, to manage all export compliance requirements under Department of Commerce, Department of Treasury and Department of State regulations, including Product Classification, End-User/end-use Screening; Internal Control Program management, Restrictive Trade Practice reporting, and Audit resolution through regular training/audits of foreign affiliate operations; managed the Due-Diligence review process and documentation qualifying International Sales Representatives worldwide, including performance monitoring, compensation agreements, and Corporate benchmarking

Six-Sigma projects in On-line Training module design, and Export License Audit designs

1978 - 1979 GE Medical Systems - a High Technology Healthcare Systems manufacturer

Milwaukee, WI

Specialist, Wage Management

Developed "Non-Exempt" Wage management policies and implementation procedures, including job classification and salary management through community benchmarking and Fair Labor Standards Act application; participated in union grievance responses at "third" level out of four level management escalation process

1977 - 1978 Wisconsin Department of Administration Madison, WI

Personnel Specialist

Developed and defended Job Classification and Salary Management code under the Wisconsin Civil Service Code with statewide impact through community benchmarking and statistical methods

Education 1984 - 1986 Univ. of Wisconsin, Whitewater, WI MBA - Marketing

1969 - 1973 Wheaton College, Wheaton, IL BA - Literature

1957 - 1969 Woodstock School, Mussoorie, UP India HS Diploma

Training "Six Sigma" statistical quality control “Green-Belt” certification

Export Administration Regulations compliance requirements and best practices

North American Free Trade Agreement compliance requirements

Bi-lingual in Hindi, conversationally functional in French

Professional Savantage Solutions’ representative to Baldridge Management Award;

Association GE Medical Systems' representative to GE's Corporate "CyberControls"

Committee on digital compliance

GE Medical Systems' representative to National Electrical Manufacturer's Association committee on Export Controls