29411 Garnet St

Menifee, CA.

92584

Patricia Sanchez

Objective

To obtain a career with advancement by offering 9 years of experience with managerial skills in a customer focused industry

• High energy, positive leader, with the ability to initiate change and manage people to achieve high results

• High containment of Profit & Loss Operational Budgets, Labor and Food Cost Controls

• Excellent training and supervision of multiple personnel

• Creative and innovated within the team concept

• Bilingual in English and Spanish

Experience

2004 - 2009 Starbucks Coffee Company Murrieta , CA.

Assistant Manger

• Responsible for entire store operation in absence of the store manager

• Conducted new hire training, developed Shift Supervisors and directed over 35 employees in one location

• High control in achieving results in Profit & Loss, labor, Food, and Cash

• Performed excellent results in all areas of customer service; atmosphere environment, quality of product/food/beverage, speed of service and cleanliness interior & exterior

• Assisted with scheduling, hiring, and conducting performance reviews

• Ability to multi-task in high demanding situation and able to handle change with execution and tenured experience

2000 - 2003 Starbucks Coffee Company Los Angeles, CA

Shift Supervisor

• Supervised a 2.5 million operation on a daily basis while making decisions to enhance the customers experience through employees and follow though

• Completed all ASM responsibilities through administration, labor, cash, inventory, ordering, and training

• Created innovated ideas in selling new products through gift basket ideas, movement of retail, suggestive selling and connecting with customers

• Highly organized in supporting the manger through strong administration skills by addressing and filter communication to reduce work load and gain experience

Education

1997 Dorsey High School Los Angeles, CA.

• Diploma with a 3.2 GPA

   

Achievements

Assistant Manager of the QTR in 2004

O ther Experiences

New Frontier Catering Company

PTA / Volunteer

RERERENCES

Eric Castillejos District Manager

Starbucks Coffee Company

Work same as above

Previous Store Manager

Known for 10 years

Dave Browne General Manager

William Sonoma

Previous Store Manager

Known for 7 years

Jen Buszka General Manager

Starbucks Coffee Company

12430 Day Street, Suite C-1

Moreno Valley CA, 92557

Previous Co-worker

Known for 1 year