Cherish K. Thiede
1540 113th Street Chippewa Falls, WI 54729
715-952-8401
SKILLS
MS Word, MS Excel, MS Power Point, MS Office, Windows Internet, Database Administration, Team Leader, Data Entry, Phone etiquette, 30wpm,
EMPLOYMENT HISTORY
Debt Collector
03/2009-12/2009
Advance Financial Incorporated, Eau Claire, WI54702
Collect outstanding balances for medical bills. Coordinated payment plans by phone using checking, savings, debit or credit cards. On Excel software, I maintained database and ensure the information on each account is accurate. Communicate effectively with health insurance, auto insurance, and attorneys by submitting medical claims.
Office Assistant
02/2005-03/2009
Advance Exhaust Cleaners, Chippewa Falls, WI54729
Handled clerical tasks such as, but not limited to, data entry, filing, records management and marketing. Coordinated appointments and service call arrangements, maintained database and ensured the premium service’s to clients. I typed up contracts for new clients and also answered incoming phone calls.
In-home Personal Care Worker
10/2008-01/2009
Gemini Helping Hands, Chippewa Falls, WI54729
I assisted elderly patients with daily activities, personal hygiene, and cleaning. Documenting patients overall functions on a day to day basis.
Debt Collector
04/2008-09/2008
Advance Financial Incorporated, Eau Claire, WI54702
Collect outstanding balances for medical bills. Coordinated payment plans by phone using checking, savings, debit or credit cards. On Excel software, I maintained database and ensure the information on each account is accurate. Communicate effectively with health insurance, auto insurance, and attorneys by submitting medical claims.
Customer Service Representative
10/2007-12/2007
Figi’s Gifts and Good Taste, Marshfield, WI 54449
I took inbound calls from customers ordering from the catalog. I canceled orders at customers request and tracked packages on what transaction it was in. Assisted customers with item selections and up sell products. Updated database and assisted with catalog requests.
Certified Nursing Assistant
02/2006-04/2006
Heritage of Elmwood, Elmwood, WI54740
I assisted elderly patients with hygiene and activities. Transfers with lifts from one location to another as needed. Daily meal time assistance was needed and daily paperwork on each individual.
Certified Nursing Assistant
04/2005-09/2005
Spring ValleyHealthCareCenter, Spring Valley, WI54767
I assisted residents by using lifts to transfer them when their mobility was not the greatest. Meal time assistance and hygiene assistance was needed daily. Documenting the overall functions and changes if any was done daily.
Certified Nursing Assistant
01/2005-03/2005
Oakwood Villa Rehabilitation, Eau Claire, WI54701
Assisted with repositioning and bathroom needs every two hours or more as requested. Stocked bedrooms and shelves as needed. Documenting sleeping patterns through the night was done daily.
Certified Nursing Assistant
05/2004-01/2005
Chippewa Manor Rehabilitation, Chippewa Falls, WI54729
I worked one on one with rehabilitation residents. Daily transfers, hygiene, and meal assistance as needed. Worked with range of motion on each individual to help them progress towards where they were prior to coming there. Documenting mobility and functions was done daily to show there progress.
Certified Nursing Assistant
01/2004-05/2004
Colfax Nursing Home, Colfax, WI54730
Documenting functions and aiding patients with overall rehabilitation. I provided assistance with day to day tasks.
Telemarketer
01/2003-09/2003
Charlton Group, Eau Claire, WI54703
Outbound sale calls for internet and cable promotions. Set up appointments for technician to install packages. I updated database that was relevant for technicians and for billing purposes.
Certified Nursing Assistant
04/2002-12/2002
Lakeside Nursing and Rehabilitation, Chippewa Falls, WI54729
Assisted Alzheimer patients with daily personal hygiene, activities, and cleaning. Redirecting residents when lost minded. Paperwork daily on behavior.
EDUCATION
2002 High School Diploma Chi-Hi-Chippewa Falls, WI 54729
2002 NursingAssistantChippewa Valley Technical College- Eau Claire, WI 54702
REFERENCES
Angelakay Athens-Volunteer Coordinator--Interfaith Volunteers of Dunn County-715-235-2920
Karen Levasseur-Manager-Advance Financial Incorporated-715-828-4092 or 715-877-3183
Maggie Anderson-Coworker-Advance Financial Incorporated-715-864-3027