MARLENE E. GUINN

213 Burr Street NE

Orting, WA 98360

Inside Sales (6/06 – Present)

Associated Energy Systems Kent, WA (425)

• Customer service for state of CO, NM, WY and backup for all other territories

• Enter all new orders over the phone and via fax and email

• Process back orders

• Authorize and process all returns

• Up-sell products

• Base plus commission position

Account Manager (2/05 – 4/06)

Adams & Associates Tukwila, WA

• Up sell active job orders to candidates

• Interview candidates for all open positions as well as direct hire positions

• Schedule drug screens, testing, and process all new hire paperwork

• Review all resumes and schedule candidates for light industrial positions

• Verify payroll for all candidates

• Bring in new business for both light industrial and clerical

• Face to face sales and orientations

• Highly confidential position

• Base plus commission position

Move Coordinator (4/01 – 4/04)

• Process all corporate account move orders from beginning to end of move

• Price out and rate bill of ladings for each move

• Schedule all third party services

• Customer service calls following up on day to day detail of each move

• Strong relationship building skills

Account Manager (12/98 – 4/01)

• Interview 4 candidates daily, assessing skill level and competencies

• Up sell active job orders to candidates

• Match candidates to open positions placing 25% of all orders

• Maintain a minimum of 15 new openings with companies per month

Candidate Coordinator

• Review all resumes and select candidates for scheduling

• Schedule all candidates for interviews

• Maintain all reports to track show ratios of candidates

• Maintain a 80% show ratio of all candidates

MARLENE E. GUINN

Administrative Manager

• Answer all incoming calls; meeting all clients

• All A/R, A/P and collection calls

• Month and year end reports in Excel

• Order all supplies and printing materials

• Administrative support to President and sales staff

• Mass mailings

• Incoming and outgoing mail

• Maintenance of all office equipment and facilities needs

Payroll/Benefit Coordinator (10/97 – 10/98)

• Process all new hire paperwork for salary changes, split per diem, raises and terminations

• Process all vacation payments and track monthly costs

• Verify all contractors (300) paid correctly on weekly basis

• Process all direct deposit, 401K, medical/health paperwork

• Answer all benefit related questions to in- house as well as contractors

• Interface with The Boeing Company Finance Department for correct billing

District Manager Administrative Assistant (5/93 – 10/97)

• Liaison between District Manager and twelve stores in District

• Develop and implement reports for Corporate Office for sales, hours and payroll

• HR for all management, including reference checks & interviewing

• Compile, organize and develop reports for district using strong analytical skills

• Administrative support for District Manager and management in 12 stores

• Relay policies to all members of management and track compliance

• Function autonomously. Train other Administrative Assistants.

• High demand with multiple priorities to corporate , District Manager and stores

• Highly confidential position

SKILLS:

* Microsoft Word * Microsoft Excel * Microsoft Outlook * Power Point *Clarity Rapport * Microsoft Windows * Word Processing Efficiency CPT * Word Perfect * Typing 85 WPM * 10 Key By Touch *Microsoft Access * Payroll *A/P *A/R *Inside Sales * Customer Service *Benefits *Administrative Assistant