QUALIFICATIONS

• Strong customer service skills

• Excellent problem solving and troubleshooting skills

• Strong team player with ability to work independently

• Ability to adapt to any environment, fast learner can be self taught

• Dependable, trustworthy and hard working

TECHINCAL SKILLS

• Hardware Upgrades

• Applications setup and troubleshooting

• Computer Migration & Wire Management

• Hardware setup and troubleshooting

• O/S Install / Windows XP

• Firewall setup and configuration

• Virus and Malware removal

• Internet Research

EXPERIENCE

The Stride Center (Technical Institute) – San Pablo, CA 01/09-Present

Hardware Technical (Volunteer)

• Moving equipment out and back into the lab

• Re-route cables in a professional manner

• Format HD and reinstalling O/S

EDUCATION

The Stride Center (Technical Institute) – San Pablo, Ca 01/09-Present

A+ Certification in progress