CATHERINE DELA CRUZ

Encino, CA

(818)648-8123

cathymdc@gmail.com

EDUCATION

UNIVERSITY OF CALIFORNIA, LOS ANGELES 2000-2004 Bachelor of Arts, French and Francophone Studies

Bachelor of Arts, Economics

SKILLS AND LANGUAGE

SKILLS:

• Proficiency in PowerPoint, Word, Excel, Outlook

• Working knowledge of Quick Books, ACT!

• Internet and technology savvy

• Excellent organizational skills

• Ability to multitask and work independently and in a diverse group

WORK EXPERIENCE

A TEAM STAFFING 2005 - Present

Senior Staffing Recruiter

Daily manage the recruiting for the company to keep a constant base of candidates with marketable skills within the Real Estate Industry through posting ads on major job sites, searching resumes and industry networking; sorting and labeling resumes as a prioritizing tool to conduct phone interviews to determine eligibility, and schedule in-person interview. Process and maintain new hire paperwork as well as conduct employment verifications on all employees. Weekly communicate with candidates on availability to be able to shift recruiting priorities to maintain candidate base. Assign candidates to temporary positions throughout Los Angeles and Ventura County. Perform quality control by creating an open communication with the client companies for performance feedback (not excluding generating leads/referrals) and utilizing it to effectively coach employee on work related issues, or follow up on compliance matters; act as liaison between parties regarding status changes as it affects the positions, with the goal of servicing both the company and the employee until conversion or the assignment is complete. Duties also include setting up invoices on Quickbooks and weekly payroll processing auditing time sheets, preparing payroll register and updating Paychex on employee revisions.

Accomplishments:

• Implemented a messaging system to allow instant flow of information as well as create an information trail for future reference.

• Met recruiting revenue goal for the company to merit double override bonus since implementation in 2006.

ERA WINNERS GROUP

Assistant Transaction Coordinator/Front Office Administrator

Review initial listing package for completeness prior to submission for broker approval; brokerload new listings on the MLS Crisnet; order sign installations/removal on properties; weekly update listing spreadsheet to track down sales; review closed real estate files for completeness of forms, signatures and contact agents or borrowers to retrieve missing documents to allow issuance of commission check to the agent. Daily perform mass mailing recruiting through a real estate database and create new agent welcoming package as well as order business cards for newly signed agents; confirm meeting attendance. General office functions include answering multi-line phones, greeting clients, troubleshooting office equipment, tracking inventory, invoicing agents for ads, rent, mail, daily banking and office support to all agents and staff.

Accomplishments:

• Established a strong but firm relationship with agents to acquire documents faster and create shorter turnaround time for invoices.

• Successfully calmed irate clients over the phone to protect the interest of the company

UCLA, EAST ASIAN LANGUAGE AND CULTURE 2002-2004

Teacher’s Assistant

Prepare class materials and templates, lead discussion and group activities, graded examinations and compositions, and tutored students during office hours.

Accomplishments:

• Introduced fresh ideas on how to teach the class grammar as it relates to the English language to facilitate faster absorption and retention.

REFERENCES AVAILABLE UPON REQUEST