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Carmen Judith Jordan

609 Halsey Street

Brooklyn, New York 11233

 

 

 

 

If you’re looking for an enthusiastic, experienced, loyal and committed staff member to help you further your business, look no further.


 

With eight years experience as a General Manager, along with four years as a Manager and Server, I am confident that I can be an asset to your company and become as in the past, a valued employee. My commitment to excellence and to my job is part and parcel of my work ethic- a commitment that has encouraged genuinely warm and long lasting relationships with my prior employers and co-workers alike.


 

I would welcome the opportunity to meet with you for an interview so we can discuss how my management and hospitality talents as well as my professional work ethic can best serve you and your organization.


 

I want to offer my sincere thanks for giving my resume serious consideration. I look forward to hearing from you.


 

Sincerely,

Carmen Judith Jordan

Enc.

I am willing to relocate for training. 


 

Salary Request:


 

Minimum


 

Multi Unit/ District Manager: $67,000

General Manager: $59,000

Assistant Manager to GM: $50,000


 

Carmen Judith Jordan

 

Experience

Atomic Wings New York, NY

2007- Present

Director of Training/ General Manager/ Book keeping

  • Management of fast paced Tribeca Restaurant. Corporate location for Atomic Wings. Second In Command to Company Owner.

  • Assisted Franchisee Owners in store management and training of staff.

  • Assisted owner in creating payroll expectations and budget.

     Created and Implemented job descriptions and training program.

     Hired Floor and Management staff. Updated/ Revised Manuals including Policy and Procedure as well as a FOH Service manual.

     Created schedule for all staff.

  • Updated/ Revised Recipe Manuals.

  • Cost analysis and pricing of menu items.

  • Catering Manager. Developed Catering Menu and Pricing.

  • Weekly sales reports Management.

  • Online Ordering management.-Seamless Web, Allmenus, ATW.com, Foodler, Gomobo, etc.

  • Manage RPower POS Systems.

  • Superior customer service.


 

2005- 2006

The Cherry Lounge New York, NY

General Manager

     Management of fast paced Harlem Nightclub.

     Assisted owner in creating payroll expectations and budget.

     Created all job descriptions for management staff.

     Hired all Floor and Management staff. Created Manuals including Policy and Procedure as well as a FOH Service manual.

     Created schedule for all staff.

     Assisted in creation of menu based on area demographic.

Assisted management team in creating budgets for different departments set up including 2 bars, floor, Main office, kitchen and prep.

2004- 2006

Urban Icon Multimedia New York, NY

Start Up Consultant/ General Manager

     Assisted owner in creating payroll expectations and budget.

     Created all job descriptions for management staff.

     Hired all management staff. Created Manuals including Policy and Procedure as well as a FOH Service manual.

     Set up all Management with Food Handling Certification Courses.

     Created schedule for all staff for first six months.

     Assisted in creation of menu based on area demographic.

     Assisted management team in creating budgets for different departments set up including 2 bars, floor, Main office, kitchen and prep.


 

2000- 2004

Akwaaba Café Brooklyn, NY

General Manager

     Management of fast paced Brooklyn Restaurant.

     Oversee all levels of operation such as entertainment, staffing, private event planning, open and closeout, inventory, administrative, payroll, kitchen operations, etc.

     Presented new ideas to increase sales.

     Designed and completed employee evaluations.

     Training of all FOH employees.

     Oversee hiring and firing staff. Includes management.

     Intricate work in menu design and pricing.*

*Help to create specialty menus for private event clients .


 

1999-2000 

Island Spice      New York, NY

Manager

     Floor Management of fast paced Manhattan Restaurant.

     Responsible for shift closeouts, scheduling catered events, inventory and greeting guests.

     Responsible for Server, Busser, Food Runner Trainer.

     Floor Management, Scheduling, Clerical and Phones.


 

 

Education

1998- 2000  Medgar Evers College Brooklyn, NY

     Pursued B.A. in Industrial/ Organizational. Psychology.


 

Additional

Can work any computer system. Fluent in Microsoft applications and internet friendly.

**NYS Certified in Food Protection/ Handling- 2006