Carl M. Flood

Director of Food & Beverage / Operations

Restaurant • Conference Center • Hospitality

      Food Service Director/Executive Chef obtaining over 20 years in the Food and Beverage Industry. I have experience in working with Catering Companies, Nightclub Establishments, Conference Centers, and AAA Five Diamond Hotel in Washington DC and North Carolina. Committed to Excellent Customer Service and Cost Control Management, also skilled in Banquet Designing and I have catering experience serving up to 1000+ guests.

Areas of Expertise

• Customer Relations Cost Control/Reduction Ice Carving

   

• Event Planning Leadership/Team Building Employee Scheduling

• Budget Accountability Staff Management and Training New Menu Introduction

• Menu Planning Product Research Vendor Relations

• Food & Beverage Development Inventory Control Management Goal Setting

Professional Association

American Culinary Federation (ACF) Member

Professional Experience

YMCA Camp Hanes Conference Center, King, NC 2007 to Present

Food Service Director/ Executive Chef

• Directing all aspects of these 300 to 400 seats casual and fine dining food service operation.

• Leading all food and beverage costing activities while lowering operating expenses and raising customer satisfaction.

• Responsible for new menu development, budget, sanitation training, scheduling and staff recruitment.

• Brought food service department up to regulatory compliance.

• Created delicious and elegant displayed fine dining meals for the board of directors meetings and company executive banquets.

Hearns Graphic and Finishing, Inc, Winston Salem, NC 2005 to 2007

Graphic Technician

• Responsibilities were to add the professional finishing touches to major printing companies’ product merchandise.

• Enhanced logo creation, brochures, and presentation folders for hotel and retail merchandise.

Maple Springs United Methodist Church, Winston Salem, NC 2003 to 2005

Chef

• Planned and prepared weekly meal for 200+ guests.

• Ordered all food and ingredients from vendors.

• Created authentic Italian and Southern Cuisines.

Arbor Acres United Methodist Retirement Community, Winston Salem, NC 2002 to 2004

Executive Chef/ Production Manager

• Supervised a large full scale production team of cooks, prep cooks, baker, dishwasher, servers and supervisors.

• Trained employees in the art of institutional cooking, baking and banquet buffet setup.

• Planned and prepared many food selections for 400 residents, guests and employees for a new full service cafeteria with deli/grill, fine dining restaurant and healthcare facility.

• Ordered all food and beverage/ kitchen supplies and handled Inventory control.

• Created ice carvings and buffet presentation designs.

The Ritz-Carlton Hotel Company, L.L.C, Washington, DC 2000 to 2002

Garde Manger

• Created daily entrees for "The Ritz-Carlton Club Lounge".

• Prepared many plate and platter presentations for meetings, weddings, barmitzvahs, and banquets serving 1000+ guests.

• Completed garde manger training and safety certification.

• Assisted executive chef in Ice craving creations.

• Created displays for Sunday brunch.

Providence Hospital/ Carroll Manor Nursing Home, Washington, DC 1998 to 2000

Special Event Catering Planner

• Menu planned for catering events for indoor and outdoor orders.

• Generated inventory orders.

• Presented daily food items for cafeteria.

• Designed buffet for doctors, executives, and residence special events.

Education and Training

Hill University, Humble, TX

B.A., Culinary Arts

Forsyth Technical Community College, Winston Salem, NC

Certification - Hospitality Skills Training

Computer Skills

• Microsoft Windows

• Microsoft Word

• Internet Research

• Microsoft Outlook

Licenses and Certifications

Certification, Serv Safe, North Carolina, 2007 to 2012

Certification - Certified Dietician Training, Georgetown University Medical Center, Washington, DC

Certification- Leadership Development Series, YMCA of Northwest North Carolina, North Carolina

• References and Photo Portfolio maybe furnish upon request!