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Carla Ortiz
902 N. Thacker Avenue
Kissimmee, Fl. 34741

April 2008- present











March 2007- 02 2008







April 2005 - January
2006



Cypress Pointe Resorts 8651 treasure cay Ln.
Orlando, Fl. 32832

Front Desk Agent

I tend to all guest needs, when they arrive, the time they spend at the
resort and when they are ready to leave, I also do filing, answer
phones, and monitor incoming as well as outgoing faxes, and all
clerical matters needed.


REFE TRUCKING INC. Kissimmee,
FL
Administrative and cargo dispatcher
I oversee all paperwork that comes through, handle all phone lines,
do all the filing, and dispatch all cargo loads for a trucking co. of five
trucks for all states.


SASA Builders Inc.
Kissimmee,
FL
office operations manager
I was responsible for all the office operations, As a construction co. office
manager I had to place all work orders that came through. I had to handle all the
necessary details to work with the insurance companies, as well as all the
insurance claims being handled.
February 2003 - April
2004
Boyd s roofing and construction
Orlando, FL
insurance specialist
Make all contacts with insurance companies and make sure all funds were brought
to where they belonged. Answer phones and set up all appointments for the owner.
April 2001 - May
2003
Ponderosa steak house
Kissimmee, FL
server/ cashier
Make sure customers were satisfied, and take care of their needs and became
cashier for the morning and lunch shift. Also were responsible of work area.
June 2000 - April
2001
International house of pancakes
Kissimmee, FL
server
Serve the breakfast shift and make sure the customer satisfaction.
October 1997 -
January 1999
S&M Department stores
Brooklyn, NY
cashier
Responsible of the cash drawer in a very high traffic department store, and for
three other registers.
Education
Edward R. Murrow
June 1993
High School
Brooklyn, NY
Everest University
Associates
paralegal
Orlando, FL


I am in the process of finishing my associate degree in paralegal; I also have some
criminal justice courses .I have taken courses in bankruptcy and many other
courses in the legal field. I am at the top of my class, with a GPA of 4.2
clerical/ receptionist
I have prior experience working in an office environment, and have worked in an
attorney s office before as receptionist. I am a very fast learner and a hard worker,
and very responsible. I am also bilingual I can speak fluent Spanish and English,
and have had some experience in translating I also have experience with the
internet and Microsoft. I have also worked in immigration law as an assistant to
paralegal back in 1993.
I am always looking forward to new learning experiences, and succeeding.
Carla Ortiz
902 N. Thacker Avenue
Kissimmee, Fl. 34741
home
cell








September 18, 2009



I am interested in applying for the position as a receptionist that was posted on the
internet through craigslist.com. I am emailing you my resume for further review by your
office.

Right now I am studying at Everest University in the paralegal field, I am almost at the
end of my Associate degree but am going further to acquire my Bachelor degree.

As a student I have acquired experience with some computer skills and have worked in
the past in an office environment. I have also worked in other fields that have allowed me
to learn a lot about customer service and people skills.

I would like the opportunity to work for your office.

Please feel free to contact me by phone or e-mail at anytime. Thank You for considering
my application.







Thank You
Carla Ortiz