Mertis Coleman

1146 north Citron Street

Anaheim, CA 92801

OBJECTIVE Seeking a position as medical professional

SUMMARY Highly motivated professional with over 61/2 years of diverse medical experience in a highly fast pace environment. Excellent communicator that is able to multitask under a stressful environment and have the ability to work with people in all diverse backgrounds.

Injection Pediatric Pharmacology Autoclaving & set up of sterile field

Vital Signs Venipuncture Throat Culture CPR & First Aid Certified

Electrocardiograph Ultrasounds

WORK HISTORY

Family Planning Associates Medical Group February 2003- Present

Medical Assistant

Provide quality customer service to over 40 patients daily by ensuring that the proper procedures are done accurately. Daily responsibilities include drawing blood, monitoring their blood pressure and removing their IV’s. Plan, schedule, and coordinated appointment for the clinic daily operation. Properly care and manage over 400 patient medical records.

Customer Service/Admin:

Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.

Answer telephones, direct calls and take messages.

Compile, copy, sort, and file records of office activities, business transactions, and other activities.

Complete and mail bills, contracts, policies, invoices, or checks.

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail.

Review files, records, and other documents to obtain information to respond to requests.

Education

Bryman College Medical Assistant Diploma

ITT Tech 60 semester hours towards a Bachelor in Criminal Justice

SKILLS Ability to multitask

Expert- customer service

Proven organization skills

Detail- oriented

Excellent problem- solving skills

Strong analytical skills

Accepts change and overcome obstacles

Positive attitude towards all new challenges

OFFICE SKILLS Microsoft Word, MS Excel, MS Access, MS PowerPoint, MS Outlook, and type over 30 wpm

References:

Available upon request