Objective

To apply training and experience in a challenging position contributing to organizational efficiency.

summary of qualifications

• Excellent management, planning and organization skills – capable of coordinating and executing multifaceted activities within an unsupervised environment.

• Safety Audit Committee volunteer. Certified by National Safety Association as First Aid volunteer technician. (Received Hepatitis immunization as part of the course.)

• Over 10 years experience in customer service. Excellent reputation with customers as a competent and knowledgeable professional. Expertise in anticipating and responding to customer needs. Proactive problem solver. Strong communication ability – perceptive listener with an outstanding capacity to handle and resolve customer concerns diplomatically.

• Extremely dependable, punctual, timely, reliable; realize the importance of my job and being at my work station as scheduled; conscientious, detail oriented. Honest and productive; like to stay busy. Quick to learn, though not afraid to ask questions.

• Technically and Mechanically Inclined: Able to read most component values easily, can understand and read drawings and blueprints pertaining to work instructions. Experienced with Microsoft Word, Excel and Lotus. Learning HTML programming along with graphic design.

Employment

2002 – Present Diamond S Contractors/The Yard Guys Lakewood, CO

Janitorial Services and Build Pole Barns

• Operate and manage the company.

• Provide superior service to each customer.

• Provide general outdoor/indoor maintenance.

• Provide general janitorial duties when requested.

• Provide temporary administrative assistance (for vacation/sick days)

2001 – 2002, BlackJack Pizza Lakewood, CO

Fast Food - Delivery

• Provided superior customer service to each customer.

• Delivered pizza to customers.

• Received phone/walk-in orders.

• Prepped ingredients.

• Worked on the pizza line to prepare orders

• Open/Close the store.

• General janitorial duties (wash dishes, sweep and mop)

2000 - 2001 Con-Med Electrosurgery Centennial, CO

Electronic Assembly

• Mechanically assembled Sabre 2400 top assemblies and base units.

• Mechanically assembled and packaged Hyfrecator 2000 units.

• Only assembler trained to use the Komax wire-stripping machine.

• Produced all wire harnesses, ranging from 115-220v.

• Loaded components onto PC boards using the LaserLite system.

• Trained on Good Manufacturing Practices (GMP’s.)

1998 – 1999 Visicom Manufacturing Technologies Golden, CO

Betty White

Electronic Assembly

• Set up, ran and maintained Wave Solder machine.

• Prepped electronic components.

• Loaded components onto PC boards using a slide line.

1997 - 1999 Papa John’s Pizza Lakewood, CO

Fast Food - Delivery

• Provided superior customer service to each customer.

• Delivered pizza.

• Received phone/walk-in orders.

• Prepped ingredients.

• Operated the cash register.

• Acted as supervisor on many occasions when manager had to run errands.