THOMAS (Tommy) KRACHER

480 Stonebrook Drive Fairview, Texas 75069-0124

Summary

Accomplished Financial Services Industry Senior Manager with extensive experience in Operations, Project Management and System Applications. Directed business plan evaluations associated with the accelerating evolution in Payments Strategies focused on transaction point of entry and delivery mechanisms. Led national strategic continuous improvement projects focused on consolidation, standardization, reconcilements, and conversion of systems and workflows. Authored target design solutions for creating “Service-Minded” organization.

Competency Areas:

Payments Strategy & Dallas Center Manager, VP

Held concurrent positions building infrastructure in support of North Texas branches, Domestic & Foreign Collections, Correspondent Banks and Payment Strategy supporting Corporate Treasury Management, Lockbox Remittance & POD Image processing.
 

• Developed Payment Strategy business cases to better manage costs and streamline downsize of legacy bank operation platforms. Focused on float valuation, integrating Remote & Branch capture, Lockbox, ATM and selected strategic Image Replacement Document (IRD) print locations.

• Designed and deployed a dynamic “analysis model” defining as-is (vs.) recommended Payment Strategy. The model identified a $1.4M annual cost save benefit opportunity thru ICL participation with Industry Payment groups. The groups include Viewpointe, SVPCO (Small Value Payments Company), Endpoint Exchange, PaymentsNation, Lending Tools (On-We Network), supported by ECCHO (Electronic Check Clearing House Organization).

• Directed image solutions and technology initiatives evolving from Check 21 (X9.37) related Payment Strategies and projects, focused on Product design, Risk & Float Valuation Control, logistics and deployment.

• Designed and opened full-service center facility in support of North Texas Branches and lines of business.

Branch Bank & Trust (BB&T), Charlotte, NC 2002-2004

Operations Risk Management, VP

Balance sheet Director of Non-Earning Assets, Vault & Branch Cash Support

• Reduced logistics and clearing costs budget by $3.7M annually, negotiating inbound/outbound transportation vendor contracts and check settlement agreements.

• Isolated and assigned ownership of $10M worth of general ledger accounts off balance sheet to ensure accountability.

Teke Professional Services, Baton Rouge, LA 2001-2002

Independent Consulting Business, President

• Designed, documented, and deployed multi-bank co-op Disaster Recovery /Business Resumption model. Standardized process and saved $200K in annual service fees.

THOMAS (Tommy) KRACHER Page 2

Bank One Corporation (formerly Premier Bank), Baton Rouge, LA 1988-2001

National Research & Adjustments Group Manager, SVP, (1999-2001)

Directed consolidation of 10 locations to (3) regional sites for Research/Adjustments.

• Designed custom Incentive Program, hired (2) site managers, reduced FTE's from 1027 to 703. Resulted in 32% decrease in staff.

• Reduced operating expenses from $64M to $48M and achieved targeted objectives.

• Managed reconcilements and risk/loss adjustments portfolio carrying $1B daily average balance.

National Deposit Operations & Regulatory Compliance Manager, SVP, (1996-1999)

• Provided strategic and tactical direction for centralized site, designed and restacked facility floor plan (3 story building) for National site of Deposit Account Maintenance & Regulatory Compliance functions, (6) directs, 420 FTE and a $22M budget.

• Designed and implemented individualized Incentive Program, generated improved efficiency and customer service, and resulted in 24% decrease in staff to 320 FTE's, and $1.3M annual salary & benefit savings.

Director of Louisiana Operations, SVP, (1988-1996)

National Project Manager related to Processing Operations & Future Technologies for the "Project One” consolidation team.

• Subject matter expert (SME) during diagnostics phase with Arthur Andersen for Item Processing/Deposit Operations initiatives. Authored target designs for consolidation of Capture & Sort, ECP, Image Reject Repair, Bank by Mail, ATM reconcilement / balancing and Regional/National Commingle.

• Selected as (SME) member of Treasury Management, Retail Admin, Retail Branch Delivery, Item Processing and Deposit Operations committees.

• Selected to Executive Steering Committee and team member for analysis related to implementation of Business Process Redesign project with Coopers and Lybrand.

• Directed successful conversion of 18 institutions to MICR system processing and reconcilement for Deposit and Loan Operations, under single charter with partial file collapse. Achieved stated objectives of savings and efficiencies. Managed team of 5 direct reports, 271 staff, with a $15M+ budget. Business executive for Disaster Recovery Plan regarding Operations Group.

• Designed and implemented commingle processing workflow, statewide inbound/outbound transportation logistics with 3rd party vendors, MICR documents, and system software architecture.

• Created workflow design for centralized back room operations (e.g., proof and capture, statement rendering, reconcilement, exception/return processing, research and adjustments)

Hibernia National Bank (successor to “Fidelity National Bank”)

Fidelity National Bank, Baton Rouge, LA

Education

• B. S., Business Administration (Project Mgmt. Major), Columbia Southern University, Gulf Shores, Alabama (GPA 3.89)

• Bank Administration Institute’s (BAI) and Darden Business School @ University of Virginia—completed courses on industry trends and leadership skills

Industry Affiliations