77 Bernier Road, Sanford, Maine 04073, 207-206-4667

BRIAN J. FRECHETTE

OBJEJCTIVE: Goal oriented, loyal, and enthusiastic self starter, with hands on management experience, combined with management related coursework, accounting, marketing, and advertising. Proven competence in leadership, problem solving, and conflict resolution through effective staff training, coaching, and motivation. Verifiable success in achieving, and exceeding corporate objectives while adhering to company policies and procedures. Computer skills: Windows XP, excel, and word. Dedication to an ongoing professional development.

EXPERIENCE: 2006 to Present Apache Campground, Sanford, ME

Office Manager, Book Keeper. Responsible for guest registration, front desk, and store point-of- sale procedures while delivering great guest service. Provide superior guest service either over the telephone or in person, by being enthusiastic, attentive, friendly and helpful. Handle all guest issues with respect. Greet all guests with a positive attitude and a well-groomed appearance, a smile, recognition and a proper Apache uniform and name tag.

Handle daily, weekly, and monthly scheduled stocking and cleaning programs as requested by the Campground Owner for all front office and store facilities.

• Friendly, helpful and professional guest service delivery.

• Demonstration of a positive attitude with guests, management and team members.

• Attention to detail when taking reservations or registering guests.

1. Careful and accurate money handling.

2006 TO 2008 Robert Westcot, M.D. (Ophthalmology), Biddeford, Maine

Private Surgical Technician, Office Manager: Directly responsible for coordination of 1 Ophthalmologist, 2 medical assistants and 1 transcription’s. The medical practice schedules on average 120 patients a week. Duties and responsibilities include:

• Hiring and orientation

• Problem solving

• Payroll and benefit administration

• Interpreting health care regulations

• Maintaining OSHA standards

• Implementing HIPPA requirements

• Interpreting HMO & PPO insurability

• Office supply planning

• Administrative tasks including day sheet, encounter forms, petty cash, financial hardships, insurance corrections, on-call schedules, postage & record transfers

• Electronic billing claims & charges

• Banking and deposits

• Computer knowledge in Word, Excel, 40wpm, Internet, DOS

2001 to 2006 Southern Maine Medical Center, Biddeford, Maine 04005

Surgical technologist: Directly responsible for care and safety of patients, assist surgeons in surgical procedures, implementing training manual.

• Care and safety for patients

• Assist surgeons in all fields of surgery, from General surgery to Orthopedic surgery

• Implement training manual for OSHSA standards

• CPR Instructor for SMMC hospital and community

• Patient advocate

• Surgical instrument care and sterilization of equipment and tools

1999 to 2001 United Airlines, Washington DC

Flight Attendant: Directly responsible for safety and care of travelers

• Flight safety coordinator

• Conflict resolution between passengers

• Service a 50 seat jet with beverage and snack

• Instruct passenger in safety for in flight

• CPR certified

EDUCATION: Biddeford High School graduate 1985, United States Military service 14 years in US Navy, US Army, and United States Air Force, Andover College for an associates in Accounting, North East Technical College, CDL Class A, endorsements with Hazmat & Tanker.

HOBBIES: Personal fitness and well being, out door sports of all kinds, motorcycles, boating, cooking and art.