Susan Boughner

EDUCATION

Master of Science in Business Administration 08/22/2009

Colorado Technical University Colorado Springs, CO

• Concentration: Healthcare Management

• GPA: 3.35

WORK EXPERINCE

ADMISSIONS SPECIALIST / ER REGISTRATION 10/14/99- Present

Presbyterian Hospital of Winnsboro—Texas Health Resources Winnsboro, Texas

• ER/ Admission Specialist-Orientating new employees promote job quality by showing teamwork as well as accomplishing my continual education.

• Greet patients at Check-In Window of Emergency Room

• Gather information about patient—severity of complaint and demographic information

• Admit patients to the Emergency Room—making copies of personal identification and insurance information—getting consents signed.

• Label forms of the Emergency Room chart.

• Discharge patient from system

• Tear down Emergency Room chart after patient leaves—making copies of all forms of chart and depositing copies in proper areas.

• Enter charges on patients account.

• Answering switch board for Hospital and forward calls to appropriate departments or individuals.

• Maintains and accurately records information timely into the Emergency Room log books.

CUSTOMER SERVICE PERSON AND COUNTER SALES 07/01/93 - 10/13/1999

R H McCrary’s Hardware Store and Soda Shop Winnsboro, Texas

• Working as a Customer service person and Counter Sales, Orientating new employees, training others—ways to improve job quality by working as a team.

• Opening the store

• Getting money drawers ready for employees

• Setting up food preparation for lunch customers

• Assisting customers in making their purchases

HOME HEALTH AIDE 10/01/1988- 06/30/1993

East Texas Home Health Services Quitman, Texas

• Working with the elderly in their homes, taking care of their needs so that they may be able to stay at home as long as they can. Orientating new employee’s of what is required of them, training others—ways to improve job quality by working together to accomplish the task at hand.

• Going to a patients house to help them with personal activities

PROFESSIONAL SKILLS

• Working with Windows XP, Excel spreadsheets, Power Point Presentations, Invision Gold Applications, Siemens Imaging V24, Advance mainframe, PC, Faxing, Multiline Switchboard, Cash Register, Copier, 10 Key Skills.