DIANA SMITH
1318 Glenmeade Drive
Maryland Heights, MO 63043

SUMMARY

Senior Technical Recruiter and Customer Service Professional with hands-on technical experience in a variety of computer systems, applications, website design and databases. Key skills include:

-Full Life Cycle Technical Recruiting, Sales, Marketing, Full Life Cycle Academic Recruitment, Academic Retention Academic advising, Website Administration Website Development Database administration and Data Entry, Candidate resume preparation.

-Technical Experience Includes Windows 3.1 - Vista, Linux, Ubuntu, Microsoft Office Suite (Word, Excel, Access, FrontPage, PowerPoint, etc), Networks, Systems, JavaScript, Visual Basic, Visual InterDev, ACT, IRIS, HTML, XML, Adobe Photoshop, Quark Express, PaintShop, Animation Pro.

PROFESSIONAL EXPERIENCE

Kelly IT Resources, St. Louis, MO 09/2006 – 03/2009
Senior Technical Recruiter

-Identifying, recruiting and hiring computer professionals for contract and permanent positions with very strong emphasis on customer services, client service and client sales.

-Responsible for building/managing candidate relationships, as well as managing the reporting aspects of the business.

-Responsible for ongoing client contact and Quality Assurance.

-Working with new and existing clients to identify and define positions needed to be filled and the skill set needed to be successful within the positions.

-Perform full life cycle recruiting for Information Technology Professionals, which
included cold calling, Internet sourcing, internal database searches, interviewing, screening, negotiating salary and contracts, extending offers and closing assignments.

-Interacted with various clients to gather information on assignment requirements, scheduling interviews for candidates and receive and accept offers.

-Worked closely with potential candidates to ensure their knowledge of the
client company, the willingness and ability to relocate to client's site (if
necessary), their complete understanding of the company's job requirements and
the confidence that they are the best possible candidate for the position.
Within IT successfully placed DBA's, Managers, System Architects, Programmers, Developers, Network Engineers, Systems Engineers, CAD Professionals and Business Analyst's in mainframe, client/sever and web environments.

-Enjoyed an 80% rate of interview to hire ratio.

-Attended and participated in regular corporate phone conferences for updates in various client contracts.

ITT TECHNICAL INSTITUTE, Earth City, MO 05/2005 – 09/2006
Recruiter / Career Advisor

-ITT Technical Institute is a Private college system operation over 75 campuses across the United States, which provides career focused degree programs.

-Interviewing of potential students to assess educational goals and likely success rates.

-Advising students and potential students on various technical careers, curriculum and job market statistics.

-Worked with career services to find entry-level positions for students and alumni.

-Collaborate with the Director of Recruitment on marketing and promotional activities.

-Foster the retention of students by frequent communication, career counseling and rapport building strategies.

-Conduct PowerPoint presentations to promote benefits and objectives of educational programs.

-Input data into database system.

-Increased student population more then 5% over four quarters generating $500,000 per quarterly revenue.

International Credit Reserve Exchange (ICRE), Webster Groves, MO 01/2000- 05/2005
Sales Representative/Broker/Business Recruiter

-ICRE is a Business Co-Op/Referral service/Trade exchange, which has over 500 members throughout the St. Louis, metropolitan area.

-Cold called and recruited business owners throughout the Saint Louis metropolitan area and set appointments to meet with them.

-Gave face-to-face sales presentations to various business owners about ICRE and how it works, the benefits and costs.

-Increased membership years by approximately 10%.

-Educated and encouraged members on using the services provided.

National Association of Business Leaders, Earth City, MO 01/1999– 01/2000
International Credit Agent

-Answer phone inquiries regarding services and presenting programs available for improving and acquiring business credit.

-Granting credit to those who were qualified.

Asynchrony.com, St. Louis, MO 09/1998 – 01/1999

Website Designer (short term assignment)

-Designed graphics for a website using Adobe Photoshop, HTML, DHTML, Visual Interdev

ACTIVATED MULTIMEDIA, Ballwin, MO 06/1997 – 01/1999
Website Developer

-Designed a multitude of websites, published and made updates on them using HTML, JavaScript, Visual Basic, DHTML, XML, Adobe Photoshop, FrontPage, and Quark Xpress.

EDUCATIONAL AND TECHNICAL QUALIFICATIONS

-Associate of Art, Saint Louis Community College at Meramec 1990 – 1992

-Chancellor's Certification in Microcomputers, University of Missouri Saint Louis 1997 - 1998