BOBBIE ALLISON

Objective I am seeking to continue my longtime career, utilizing my well-honed skills in the administrative/clerical field.

Experience Receptionist - Part Time

The Colonnades - 10/2008 to Present - Pearland, Texas

• Answer phones day and evenings, give tours to potential residents. I have brought many residents to the facility, resulting in great satisfaction and reaching goals of management.

• Customer Service - Assisting residents and family members by answering their requests and making sure their requests are handled promptly.

Book Shelver/Customer Service

Barnes & Noble - 07/2008-10/2008 - Pearland, Texas

• Daily shelving of books to achieve goals of management.

• Helping customers to find books the need. My customer service skills served as an excellent tool in assisting the company.

• Customer Service Desk assistance, looking up titles to serve our customers.

Self Employed Transcriptionist

01/2002 - 07/2009 - Typing at home for insurance fraud investigator.

• Handled all typing of recorded statements and video recordings for fraud investigator, both at home and in the workplace, assuring that claims were settled promptly.

• Provided timely transcription in order to facilitate claims handling.

• Utilized my typing skills in regular business transcription also.

Secretary to Management

01/1992 - 06/2002 - General Accident Ins. Co. - Houston Texas

Secretary of Claims Manager and Staff of 28. Backup Secretary to Branch Manager, Loss Control Assistant and Backup Receptionist.

My responsibility was to management and I was key to assisting all in their goals of timely reporting, problem solving, did all typing and data entry for same. Provided backup receptionist duties when needed. Assisted legal liability claims team and workers’ compensation team.

Education Armstrong High School - Missouri - Graduate

Central Piedmont Community College - Charlotte NC

Attended 1980’s

• Certificates in Business and Psychology - Attended night classes.

• Proved helpful in my career.

References References are available on request.