YOLANDA R. CARUTHERS

Objective To obtain a position offering growth opportunities where my abilities, knowledge and experience can be utilized and challenged.

Professional Offering extensive Administrative and Clerical experience

Summary

Skills and Computer-literate- Word, Works, WordPerfect 5.1, Van Lines Intranet program

Qualifications QuickBooks, etc., with ability to utilize various business software

Proficient with all office equipment

Knowledge in Gregg Shorthand

Excellent typing, filing, proofreading ability and organizational skills

Detail-oriented, self-directed and quick learner

Client friendly and professional demeanor

Work well independently or as part of team

Ability to handle variety of tasks and establish priorities

Strong work ethic-dependable-highly motivated and trustworthy

Languages Fluent in English and Functional in Spanish

Work Experience For: Coastline Elderly Services, Inc.

Resource Center Aide/Coordinator

Provide customer service to a diverse population to include, but not limited to disseminating information regarding how to search and apply for jobs

Assist customers on problems with computer and internet

Colony Moving and Storage Pocasset, MA

Administrative Assistant

Provided administrative support to the President of the company using initiative, discretion and professional accuracy to meet deadlines

Developed specialized knowledge needed to efficiently perform vital administrative functions

Managed all phases of daily preparation of paperwork for the sales personnel and staff, including but not limited to, providing quotations and registrations for booked local, interstate, international and military moves

Prepared monthly billing for storage as well as on-going logistic transactions

Billed affiliated moving agencies for surveys performed

Mailed letters for advertisement and promotions to customers from the MLS listings

Prepared thank you and confirmation letters to prospective and registered customers

Customer service and office administration

Yolanda Caruthers page 2

164-D Bryant Lane

Bradlees

Cashier/Clerk

Performed customer service and cash register

Falmouth Public Schools Falmouth, MA

Clerical Volunteer

Typed, mailed and filed records and correspondence

Coordinated schools and organizational programs

Recorded and routed incoming calls

Reviewed and processed evaluations

Awards/

Certification Certificate on Medical Terminology

Certificate on Medical Billing and Coding/Medisoft

Government Service Eligibility for Clerical Positions

Education Upper Cape Tech Bourne, MA

Medical Terminology and Medical Billing and Coding

Fisher College Hyannis, MA

Executive Secretary

Saint Louis College Philippines Bachelor of Science in Commerce

Major: Banking and Finance

REFERENCES FURNISHED UPON REQUEST