Allison Rodde

Phone:     408.921.0991
E-mail:     arodde@yahoo.com
Portfolio:  http://arodde.daportfolio.com
 

Customer focused business analyst providing professional services and support to cross-functional, senior level and executive staff.  Seven years experience conducting detailed data analysis, business trend reporting, high-level dashboard presentations and website management.

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SKILLS SUMMARY

▪            Dashboard Reporting

▪            Report Generation & Data Analysis 

▪            Website Management           

▪            Graphic Design

▪            Digital Illustration           

▪            Photo Restoration

Computer Applications

▪            Adobe CS2 (Illustrator/Photoshop/InDesign/Acrobat)           

▪            Microsoft Office (Word/Excel/PowerPoint/Access)           

▪            Oracle 11i Application

▪            Hyperion Interactive Reporting/Brio           

▪            Basic HTML           

▪            Mac OS X & Windows XP

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PROFESSIONAL EXPERIENCE

2005-2009            AVAGO TECHNOLOGIES – San Jose, CA

Business Process Analyst – Global Sales Operations

Provided operational business reports and analysis on a scheduled and ad hoc basis for multi-level management audiences. Served as department communications liaison utilizing both print and electronic communication vehicles.            

Key Achievements:

§  Customer cancellation trend reporting facilitated key business decisions for cancellation policies and reduced order cancellations by $2M month over month.

§  Designed “one stop shop” website for global sales teams, allowing the organization to acquire necessary data quickly and maintain customer focus.

Business Analysis/Report Generation/Customer Service

Acted as reporting representative and data analyst

§  Conducted business trend reporting and analysis, providing summaries of findings and solutions

§  Translated complex raw data sets into high level management dashboards/presentations to CEO, COO, VP of Finance, and Global Sales Operations Managers.

§  Provided data model validation and database query

§  Liaise between IT technical reporting experts and business management to establish business report requirements within enterprise platforms and data models

§  Ad hoc report creation using Hyperion reporting tools, managing business report requirements from scope to production for Finance, product lines, Order Management, Collections, Sales, Supply Chain and Global Operations on order backlog, cancellations, products, shipments, revenue and customer information

§  Support for standard reports; provided first level troubleshooting, data validation and assisted with general inquiries

§  Provided detailed performance metrics - proactively identifying metric/performance deterioration, driving corrective action (vendor managed inventory dashboards, order management operation and SOX control reports using Hyperion, Oracle, Microsoft Excel and PowerPoint).

Communication: Marcom Collateral/Presentations/Websites

Developed and implemented department communication vehicles in support of global communication strategies.

§  Designed and maintained intranet websites including, Global Travel, Global Sales Operations and Avago’s extranet for distribution channel partners.

§  Served as support/technical resource for website issues and other department web administrators.

§  Designed marketing collateral and presentation materials for 2006 Semiconductor Logistics Forum Conference.

1999-2005            AGILENT TECHNOLOGIES – Santa Clara, CA                                                                     

(2001-2005)                  Associate Business Process Analyst – WW Operations

Promoted from an executive assistant to act as the department communications specialist as well as conduct business trend reporting and data analysis on worldwide business fundamentals for Order Management and Logistics’ functional management.

Key Achievements:

§  Maintained copious company divested management data, which was provided as key historical data to third party auditing vendor, saving countless hours of investigation and audit support.

§  Drove best in class performance metrics.

Communication: Newsletters/Websites

Designed and maintained department websites including Worldwide Order Management & Logistics and ERP Governance
Created and distributed monthly, global employee newsletters utilizing electronic communication vehicles (email & web)

Business Analysis/Customer Service/Problem Solving

Provided data analysis and business trend reporting.

§  Created standard and ad hoc reports for end users using Hyperion Interactive Reporting/Brio.

§  Business fundamental tracking dashboards and presentations.

§  Provided detailed performance metrics to upper and mid-level management with additional support to Business Administration, Sales, Marketing and Finance.

*  Proactively notified Management of metric/performance deterioration to drive corrective action.

*  On-time delivery performance analysis facilitating Plan, Do, Check, and Act processes drove best in class performance metrics.

*  Conducted trend analysis on customer level accounts receivable/revenue, which drove best in class DSO performance.

*  Provided analysis for quarterly semiconductor industry benchmark studies.

*  Prepared all audit documentation for external vendor, PricewaterhouseCoopers, during business acquisitions and divestitures.

*  Provided and analyzed data in support of audits.  Liaised with order management customer service and logistics representatives to acquire all necessary supporting documentation.

(1999-2001)                  Executive Assistant – WW Order Management & Logistics

Provided a comprehensive set of services to the Vice President of Order Management & Logistics, mid-level management plus a global team.

Key Achievements:

Promoted to a business process analyst.

Administrative Services

§  Data analysis

§  Purchase order management

§  Event coordination on and offsite

§  Designed and managed internal websites

§  Arranged meeting logistics in person and online

§  Maintained calendars, screened e-mail and phone calls

§  Handled confidential materials discretely and professionally

§  Managed domestic/international travel arrangements and expense reports

§  Composed letters and memos, generated reports and designed presentations

§  Acted as resident technical expert regarding policies, procedures and computer support

1995-1999            HEWLETT PACKARD – Santa Clara, CA

Administrative Assistant – WW Logistics

1998 – Current            FREELANCE GRAPHIC DESIGNER
Graphic design services provided for various private and public business, individuals and non-profit organizations.

§  Logos, direct mail, newsletters, booklets, invitations and signage

§  Photo retouch and restoration using Adobe Photoshop

§  Digital illustration using Adobe Illustrator

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EDUCATION

Master of Fine Art, Graphic Design ▪ Projected completion in May 2012

Academy of Art University – San Francisco, CA

Bachelor of Science, Advertising ▪ Minor in Graphic Design

San Jose State University – San Jose, CA

Associate of Arts, Art

Hartnell College – Salinas, CA