Angelo Pulliam

1127 East Delavan 2^nd Fl

Buffalo, New York 14211

Career Objective:

To obtain a job as a customer service representative this will allow me to utilize my excellent customers’ service experience.

Education:

2008- Present Associate of Arts in Criminal Justice and Social Science

Erie Community College-City State University of New York

Buffalo, New York

1993 -1998 High School Diploma

Strong Vincent High School

Erie, Pennsylvania

Work Experience:

April 2005 – July 2008 Sky link Erie, Pennsylvania Customer Service Representative

• Processed incoming calls from customers for Direct TV and address customer complaints.

January 2004 – April 2005 Wal-Mart Erie, Pennsylvania

Customer Service Representative

• Stock shelves.

• Change oil, tires, and load and unload trucks.

• Won awards for the most up sales on oil changes and a share of stock for great customer service.

January 2002 – December 2003 Blair Service Center Erie, Pennsylvania

Inbound Customer Service Representative

• Provided excellent customer service

• Processed incoming calls from customers

• Received reward for handling of upset customers

May 2000-November -2001 West Teleservices Erie, P.A.

Inbound Customer Service Rep.

• Handled incoming calls from promotional advertisements from TV, credit cards, and magazines.

• Won award for outstanding customer service.

September -1998-Feburary-2001 Gabriel Brothers Department Store, Erie P.A.

Customer Service Rep.

• Cashier, stock warehouse, load and unload trucks.