Amanda McNelly-Goldberg
Email: amandamcnelly@hotmail.com
Objective:
To obtain a career in a positive work environment where I can effectively utilize my experience in management, program development, customer service, marketing and organization.
Education:
University of Alabama at Birmingham
Degree 2008
Bachelors of Psychology, Minor Sociology
Work Experience:
The Amandas of Organized Affairs
Professional Organizer, 2008
Specialized in office organization and management
Worked directly with clients dealing with minor to extreme issues of disorganization
Facilitated the necessary environment to allow clients to learn and grow throughout the purging and categorizing process
Worked hand in hand with team members to create a detailed plan of action for each project
Used creative and innovative solutions for problems facing clients on an individual basis
Created new systems for time management, information maintenance and space utilization
Instructed clients on how to use their new spaces in the most efficient manner as to simplify their daily routine
Dealt with pre and post move organization and residential organization including closets, children’s rooms/playrooms, kitchens, garages, media rooms and offices
Sterling Resident Services
Assistant Property Manager, 2007- 2008
Royal Oaks of Riverchase
Responsible for collecting all rental and water payments, sending delinquent accounts to collections and working directly with attorney on evictions
Maintained new and current resident files for 200 units
Developed new budget plans
Created marketing strategies and handled outside marketing
Responsible for general office administration
Handled resident complaints and requests
Walked all vacant apartments to establish cleaning and damage charges
Worked directly with maintenance staff and contractors on upkeep of property
Responsible for leasing apartment homes
ER Management
Property Manager, 2005-2006
Riverside Parc Apartments
Completed management training established by ER Management
Responsible for the daily operations of a 400-unit property
Generated property budget for upcoming year
Performed weekly and monthly property analysis
Created systems to increase occupancy percentage and income
Supervised staff of thirteen employees
Performed employee evaluations on a quarterly and annual basis
Created incentive programs for employees
ER Management
Assistant Property Manager, 2004-2005
Riverside Parc Apartments
Completed management training established by ER Management
Responsible for collecting all rental payments, sending delinquent accounts to collections and working directly with attorney on evictions
Responsible for scheduling of office employees
Maintained new and current resident files for 400 apartment homes
Planning and follow through of monthly resident events
Worked hand in hand with the Leasing Team to develop marketing strategies
Responsible for training new Leasing Consultants
ER Management
Leasing Consultant, 2004
Riverside Parc Apartments
Responsible for leasing apartment homes
Completed leasing training program established by ER Management
Completed Fair Housing training program established by ER Management
Achieved and exceeded leasing and renewal goals established by management
Created marketing program to increase property occupancy
Computer Skills:
Microsoft Office Applications including Microsoft Word, Microsoft Excel and Power Point; Rent Roll Property Management Software, and Timberline Accounting System
References available upon request