Alicia J. McLean

16 Carla Lane

Rancho Mirage, CA. 92270

Cell: (760) 272-5513

Email: amclean@dc.rr.com

Objective:

To obtain a position where I can use my computer, clerical and coding skills. Seeking an entry level position as a Medical Coder, Administrative Posititon and or Medical Biller. Position should require the ability to work at a fast pace with accuracy, an understanding of ICD-9/CPT coding.

Skills:

Education:

Kaplan College Palm Springs Campus 09/07 to 09/08

Medical Coding & Billing 720 of 720 Instructional Hours, Palm Springs, CA

Completed 160 Hours of Internship…..Diploma

Palm Springs High School/College of the Redwoods 06/97

GED Palm Springs, CA

Work Experience:

Job Title: Data Processing Support Clerk - HCC Risk Management/Capitation

Employer: Desert Oasis HealthCare

Dates: 04/08 to 10/08

Duties: Assist in creating Audits for the 20,000 Providers in our network, distribute them to the Coding Department for Coding and HCC. Pick up the Audits when they are coded and check them into our Access Database by Doctor / by Patient. Distribute the checked in audits to the Insurance Specialist for accurate documentation for the billing department to send to the Insurance Company for payment. Pick up discharge summaries and deliver to the proper persons for entry.

Job Title: Administrative Assistant (Temp Position)

Employer: System Electric Inc.

Dates: 08/07 to 01/08

Duties: Developed ability to work in a fast-paced atmosphere. Maintained excellent customer relations and developed customer rapport. Diplomatically resolved customer’s complaints on as-needed basis. Ability to follow instructions well and make decisions with no supervision. Maintained all record keeping procedures without error. Effectively developed telephone communication skills and consistently met quotas. Accurately inserted data and time for payroll.

Job Title: Administrative Assistant

Employer: Desert Shadows Inn Resort & Villas, Palm Springs, Ca.

Dates: 09/06 to 04/07

Duties: Answered Telephones and directed them to the appropriate office, recorded messages. Worked with Excel, MS Word, MS Outlook and CS2 Design, PDF Files. I also helped with Human Resources. I used various office equipment such as fax, multiline telephone, computer, copier, postage machine. I also ran small errands for the owner.

Job Title: Sales Associate

Employer: D’Mundo Tile Inc., Cathedral City, Ca.

Dates: 02/04 to 07/06

Duties: I helped client in choosing and design of tile for various rooms and furniture. I calculated how much was needed by square foot, linear foot and pieces. I made sure order was placed and delivered in a timely manner. Cash, Credit Card transactions were made. Provided excellent customer service.

Job Title: Office Manager/Secretary/Delivery Driver

Employer: Coachella Valley Truck & Auto Salvage, Coachella, Ca.

Dates: 01/00 to 11/04

Duties: I started as a delivery driver, delivering auto parts throughout southern California, and then became the office secretary/bookkeeper, I answered telephones, placed orders, filed paperwork, Paid company bills and ran errands. I became Office manager part time due to starting another full time job as a sales associate, I overseen the mechanics, delivery drivers, Payroll, and also provided all of the secretarial duties as well.

Job Title: Cashier/Sales Associate

Employer: Wal-Mart, Cathedral City, Ca.

Dates: 06/99 to 02/00

Duties: Provided exceptional customer service and satisfaction. Assisted customers with the selection of products and sales of merchandise. Processed cash, check and credit card transactions. Processed merchandise returns and exchanges.

Job Title: Secretary/Receptionist/Cashier

Employer: Texaco, Palm Springs, Ca.

Dates: 02/94 to 04/99

Duties: Operated a variety of office equipment including computer, cash register, copy machine and other related equipment. Answered telephone a directed them to the appropriate destination. Typed a variety of reports and documents.

Certifications: Certified CPR & AED, Current Heb B vaccination, TB updated.