Profile

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office, Microsoft Word and Microsoft Excel programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Education

Forsyth Technical Community College

• GED with honors

• Unit Secretary Certification

Carver High School

Completed Courses:

• Computer Applications

Key Skills

Office Skills:

Office Management

Records Management

Database Administration

In-Bound & Out-Bound Calls

Spreadsheets/Reports

Event Management

Calendaring

Timekeeping

Front-Desk Reception

Executive Support

Travel Coordination

Ordering Supplies

Computer Skills:

Medical Skills:

MS Word

MS Excel

MS PowerPoint

Medical Terminology

Patient Information

MS Outlook

MS Access

MS Project

Kardexing

Bed Board

MS Publisher

FileMaker Pro

Windows

Experience

Professional Cleaning Services Cleaning Technician 2009-Present

Responsible for the complete cleaning of newly constructed homes to prepare them for closing.

MOR PPM

Senior Office Administrator 2008-2009

Handled all office duties for a growing industrial construction company, Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.

Highlights:

• Communicated effectively with multiple departments to plan delivery of equipment and supplies. Established strong relationships to gain support and effectively achieve results.

• Effectively calculated all employees’ hours and rate of pay and reported them in a timely manner to the home office payroll department.

• Entrusted to manage office in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official school correspondence.

• Communicated with multiple companies to order and purchase equipment and supplies, scheduled repairs and pickups when needed.

• Prepared a detailed report of weekly costs and profits for supervisors’ approval on a weekly basis.

• Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.