Amanda Peacher 

Email: amanda_peacher@yahoo.com

Profile

Dedicated Professional focused on effective and driven leadership skills, assertive individual with a strong work ethic, excellent interpersonal communications, has the ability to work independently and with time constraints. I have excellent and strong background in customer service and sales experience. Has the ability to multi-task a few different things at once.

Academic History

3. Sparta High School

Graduated 1997 w/ Diploma

3. Ozarks Technical Community College

Hotel/ Restaurant Management

Associates of Arts Degree

Graduated May 2000

3. Missouri State University

Hotel/Restaurant Management

Bachelors in Science

Graduated May 2002

Employment History

Facilities Analysis Clerk

March 08-August 08

JPS & Associates Inc.

Springfield, MO

Professional Responsibilities Included:
Responsible for entry of data for the inspection jobs we evaluated with different properties and input all the repairs for the site and apartments and or nursing facilities. Loaded all pictures and formatted them accordingly for our writers to write a report on each individual property we inspected. Made packets and got what each inspector needed for each site visit they were to go on and make sure they had all things needed accordingly to do their inspections. Occasionally answered the phone and took messages or took call from our writers and inspectors to answer specific questions they may have. Basic office and clerical duties were done as well such as faxing, copies.

Retention Specialist

November 04-March 08

JP Morgan Chase

Springfield, MO

Professional Duties Included:

I called card members who had already closed their accounts with us and I called to find out why. I would listen to the issues if any and find out what I could to retain their business. If I could I would waive fees and finance charges, also help our card members reduce their debts at a much lower rate to help consolidate their debt. I listened efficiently and always did what I could to help provide each and every customer with the best solution and resolve any issues to the best of my ability. I also worked in six other departments in the time I worked there doing multiple things from sales to debt consolidation to even business account holders.

Sales Representative

January 03-November 04

Valdoro Marketing

Springfield, MO

Professional Duties Included:

I called consumers at their homes to see if they would be interested in going and taking a vacation to Breckinridge, CO and or Branson, MO. They had to go on a ninety-minute timeshare presentation at a really inexpensive price and we gave either show tickets and cash or free ski passes for Colorado.

Server, Hostess, Drive thru/Expoditer

March 98-May 02

James River Grill

Springfield, MO

Professional Duties Included:

I had several postitions in the four years I worked there. I mainly did alot of the serving guests and waiting tables and Hostessing. I kept the front of the restaurant clean, took reservations for partys or individual seatings, and seated out guests. I also helped out alot with our drive thru taking orders and doing the expo line for our lunch rushes, making sure all food looked completely presentable and adding anything that needed to be to each and every plate.

Summary of Professional Competencies

I am proficient in multiple office equipment, computer systems, and software programs including Microsoft Office, Microsoft Word, Excel, Access and the Internet; fax machine copy, machine and keyboard skills. I have excellent and effective people skills and customer service skills, excellent communication skills both verbal and written. In past employment also have two years in management skills working and covering a staff.

References:   Available upon Request