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; a_nichol@yahoo.com ;  
Objective I am seeking a challenging position that offers growth and opportunity for advancement.
Professional Skills ·   Microsoft Excel
·   Microsoft Word
·   Microsoft Access
·   Microsoft PowerPoint
·   Filing
·   Typing(50 wpm)
 
·   Basic Office Procedures
·   Ability to communicate effectively, both orally and in writing
·   Customer Service Skills
·   Strong Organization and Analytical Skills
RTI
·   NOA
Education Business Administration and Criminal Justice Program
  Georgia Perimeter College, Atlanta GA

Graduation Date: May 2008

Associates Degree

 

Internship: Meadowcreek High School Office Assistant

 

Employment Skills

 

·   Accurately calculated and made daily deposits
·   Cash Application
·   Maintained all record-keeping procedures
·   Supervised employees on a daily basis
·   Over seeing store operations
·   Delegated responsibilities to employees to meet company's expectations
·   Able to work in a fast-paced atmosphere
·   Maintained excellent customer relations and developed customer rapport
·   Diplomatically resolved customers complaints on as-needed basis
·   Ability to follow instructions well and make decisions with no supervision
·   Able to work individually and with a team
·   Effective communication and written skills
·   Merchandising
·   Outbound Calling
·   Managed high volume of incoming calls
·   Schedule appointments
Employment History
  Operations Administrator, Data Scan, Alpharetta, GA 08/08-05/09
  Receptionist, Brand Properties, Atlanta, GA
06/08 - 07/08
  Customer Service/Front Desk, PGA Tour Superstore, Duluth, GA
03/06 - 06/08
  Customer Service/Front Desk, LA Fitness, Norcross, GA
08/04 - 09/05
  Customer Service, Kohl's Department Store, Duluth, GA
11/02 - 08/05
  Assistant Manager, Family Dollar Store, Tucker, GA
04/02 - 11/02