Ana Chapeau

7002 Mill Stream

San Antonio, Texas 78238

OBJECTIVE:

My objective is to build a successful and promising career. I love challenges that will help me to improve myself as an individual to bring success to a growing company. I also love the opportunity to face all the many challenges this holds and to open my horizon for bigger and better prospects.

WORK HISTORY:

March 31^st 2008 to June 15^th 2009

Luna and Luna, LLP

Closing agents for HUD properties

I was responsible for the post closing department which included recording all legal documents - E-recording of legal documents that we had access to on line. Ship 100% of lender packages on daily closings, prepare all Southwest Alliance packages no later than 2 days after closing, prepare weekly HUD packages, place all close files in correct HUD order-ready for audit fashion. I prepared the correspondence to the various County Clerks offices throughout Texas and Mortgage Companies. Scan in each day the accounting packages and policy packages. Prepared out of county files – send out policy packages with premium checks to receive payments from other title companies in a timely manner. Send out title policies to the lender/owner within the time period requested. Mail customer satisfaction surveys to HUD, made sure that all manufactured homes have Statement of Location completed and filed with the Texas Department of Housing and Community Affairs. I was responsible for posting outgoing wires to zero out all files, handle all post closing issues and making sure all post closing problems were conducted in a timely and correct manner. I also did bilingual closing when needed and traveled to different cities to close transactions for HUD properties.

2007-2008

Stewart Title Company

San Antonio, Texas

I was an escrow assistant to the office manager/escrow officer. My responsibilities included closing transaction when needed, obtaining and preparing information needed on files for closing including resolving any title issues and working up settlement statements for the mortgage company to review prior to closing the transaction. I also coordinated with the mortgage company to fund all transactions and balance files after closing. Send out lender packages and legal documents for recording, clean up any accounting issues when needed and handle post closing issues.

April 2006 to 2007

United Title of Texas

San Antonio, Texas

I was responsible for obtaining buyer/seller/lender information for all files so that the transaction could close in a timely manner. I reviewed closed files for any money or title issues. My responsibilities included, set up files by entering new contracts and new orders, obtain all important information for the file - buyer and seller information so file can close without any problems. I worked up files for closing which include lender, buyer and seller cost, balanced and disbursed closed files. I also acted as receptionist when needed, handle translation for Spanish speaking clients, investigated files for money or title issues and prepare files for the policy department so title insurance can be issued

January 2002 to March 2006

First American Title Company

San Antonio, Texas

Set up files for closing and also gathered all important information for closing. I worked with other title companies from different counties to obtain title work and to resolve any title issues. I would also go to the different branches to assist the closer when short staffed. Opened ordered whenever contract or refinance order would come in, answered multi line phones, worked one on one with Spanish speaking clients and resolved any title or money issues with closed files.

EDUCATION:

September 2005 to May 2006

San Antonio College

San Antonio, Texas

August 1987 to May 1991

John Marshall High School/Blessed Hope Academy – Received High School Diploma

REFERENCES:

Maria Cecilia Leiva

Real Estate Union

7002 Mill Stream

San Antonio, Texas

Venita Williams

Progressive Capital Mortgage

Cherry Ridge

San Antonio, Texas

Dorothy Araiza

Lawyers Title

Escrow Officer

San Antonio, Texas

SOFTWARE/SYSTEMS SKILLS:

I have extensive experiences in various computer programs for example:

• Microsoft Word

• Excel

LANGUAGE SKILLS:

I am able to read, write and speak Spanish fluently

OTHER SKILLS THAT WOULD BENEFIT MY CAREER:

Multi tasked

Problem solver under difficult situations

Team Player

Fast learner

Notary Public

INTERESTS:

I’ve served in my community church working with children of different ages which include bible studies and bible assignments. I’ve also volunteer in the SAMM shelter doing art projects with children of different ages. My interest and activities include arts and crafts and various other hobbies. I love accounting, writing and investigative work.