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860-575-6686
East Hampton, CT 06424
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Kristen L. Kelley Dyckman
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Objective
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To obtain a position in a company that will best utilize my years of experience and skill while financially supporting my continuing education to obtain a Bachelor’s Degree in the environmental field.
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Experience
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1998–2009 Biz Wiz Print & Copy Center Rocky Hill, CT
Copy Center Production
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Receiving and processing customer orders from start to finish.
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Placing customer’s orders through various outsource dealers such as Business Cards Express, Navitor, Carlson Craft Business Solutions, Birchcraft Studios, Navitor, Badges for Today, and other wholesale dealers.
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Preparing artwork for the pressman including pasting up of originals and color separations.
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NCR and glue padding on large press.
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Sending and receiving faxes for customers.
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Checking and organization of daily emails as well as placing orders received through email on personal computer.
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Editing customer’s artwork files on computer as needed in programs such as Adobe Pagemaker, Illustrator and Photoshop, and Corel Draw.
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Customer billing on Quickbooks including preparing invoices for each order, keeping track of overdue invoices and processing monthly statements for overdue customers.
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Cashing out customers on register and credit card machine.
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Answering three-line phone with fax including receiving orders by phone.
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Opening and closing procedures.
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1996–1998 Staples, Inc. Newington, CT
Copy Center Production
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Send and receive faxes for customers.
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Placed orders through various wholesalers of printing products for customers.
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Cashed out customers on register and credit card machine.
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Answer three-line phone and paging when needed.
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1995–1996 Ogden Security, Hartford Civic Ctr. Hartford, CT
Event Staff Security
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Attended events at the Hartford Civic Center, usually involving assignment to an isle within the coliseum.
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Occasionally took tickets, including counting the stubs at the end of the night, or security frisking at the doors.
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General security walkthroughs within the coliseum during events.
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1994–1995 Tacorral Restaurant Rocky Hill, CT
Waitress
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Waited tables for Mexican restaurant.
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Prepared some Mexican foods for service to customers.
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Cashed out customers on register and credit card machine.
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Occasionally operated restaurant alone, taking in the customer’s orders, preparing the food, and cashing them out.
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Opening and closing procedures.
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Education
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Middlesex Community College Middletown, CT
Central Connecticut State University New Britain, CT
University of Maine at Augusta Thomaston, ME
Belfast Area High School Belfast, ME
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Additional Info 1991-1994 4H Sheep Project of Maine Independent Member
Chatham Historical Society of East Hampton, CT Volunteer Member
Haddam Neck Congregational Church Member
References Available upon request.