Christopher King

-Receive, sort, log, deliver and distribute incoming mail and packages multiple times, daily, to designated locations at two adjacent buildings. Use of dolly provided for transporting mail and packages. -Shipping and delivery of UPS / FED-EX / DHL / USPS packages. Maintain the mail operation related equipment and keep the mail receiving area clean and well organized. -Support outgoing mail operation. -Maintain office supply items to include restocking supply cabinets, organizing and maintaining supply rooms and storage areas, and escorting vendors

-Completing general office duties filing, faxing and copying -Processing customer service payments -Scheduling deliveries and pick ups -Answering incoming calls and processing sales orders -Customer service focused

-Dedicated to ensuring customer satisfaction by remaining accessible and friendly -Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers and colleagues; talent for quickly resolving issues prior to escalation -Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders -Success multitasking while remaining professional and courteous in fast-paced environments

• Employee of the Month-2006

-Excellent communication skills and a positive, friendly attitude -Ability to work well in a team environment -Customer service focused -Answer customers' questions, and provide information on procedures or policies -A passion for taking care of customers -A work ethic based on dedication to the company and its mission

• Two Year Anniversary for ensuring customer satisfaction