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Carl Houze
- chouze27@yahoo.com
- Phone: 919-949-0212
- Cell: 919-949-0212
- 5 Capri Terrace
- Durham , NC 27703
- I am qualified for the Customer Service/Sales Position with your company. I have more than 10 years of superior customer service and sales experiences. I have great people skills, and I take full advantage of this quality , by letting the customer know that i'm there for them, and that my goal is to help them solve the problem
Professional Experience
My responsibilities include, taking calls from large corporations,who are experiencing technical problems with their computer network. We had to probe the customer , to determine what type of issues they were having, if it was a Cisco related issue, and which engineer would be able to help them.
- My accomplishments at Manpower@cisco includes providing superior service to all types of customers. Most of the times when customers call in to the service center, they are upset , and it's usually a emergency situation. My first thing was to make the customer feel like I was really concerned., and the second thing was to make sure the customer knew that I was fully knowledgeable, and capable of solving the problem. At least once a month , I received customer compliments.
My responsibilities included, assisting business and personal customers with loan inquires, and applications and checking account inquiries, and applications, I worked for the personal dept for 3 years, and with business clients for the remanding years
My responsibilities included,Controlling inventory,scheduling appointments,generating new wholesale clients for the company,and making sure that the time spent at the company was a pleasant one.
my duties included assisting the lead electrician.