Experience Highlights:

General Management

• Oversaw multiple locations including repairs shops, buildings, maintenance, store managers, in-store representatives; worked directly under CEO

• Directed opening and closing of branch locations including operations and product

• Functioned as liaison/adviser to CEO, managers, employees

• Created monthly budget reports reflecting expenditures, sales, margins, and operations

• Developed pro-forma’s, summaries, historical performance reports and records

• Provided training to managers and employees; kept them abreast of changes and trends

• Set up new employees including interviewing, hiring, paperwork, time clock

• Oversaw inside and outside promotions, including setup of workshops and conventions

• Supervised setting of policies and procedures for personnel. customers, merchandise

• Worked with IT specialists to maintain servers, workstations, licensing, updates

Purchasing Manager

• Assisted in developing purchasing process currently included in leading industry wide POS software

• Oversaw 9000+ SKU’s in multiple locations. Developed inventory processes & reports

• Worked with 170+ vendors and sales reps (US, China, Korea, Germany); set up foreign suppliers; negotiated best price and service

• Created packages and add-on selling ideas which tripled sales

• Identified and implemented product cycles

• Coordinated with managers and employees in providing requests for products and services; monitored favorable and unfavorable results

• Developed and implemented inventory processes, reporting, and application

• Researched and analyzed information using the internet, experts, customers. Prepared Excel reports & summaries. Used Outlook as source of communication and organization .

• Oversaw shipping/receiving; resolved miss-ships, damaged material;

Store Manager

• Managed 3-10 employees; oversaw training, hiring/firing, monitoring, schedules

• Emphasized exceptional customers service and phone etiquette

• Reviewed P&L reports and made decisions based on results

• Planned and executed store promotions and merchandising

Owner

• Responsible for all operations, budgeting, customer service, P&L obligations

• Serviced over 200 rent-to-own contracts

• Worked with local schools as rep and liaison

• Hired and managed employees

Music Instructor (Public & Private)

• Have taught over 300 students, including other teachers

• Specialized in music theory, piano, voice

• Prepared teachers for MTNA certification

• Taught at SUU as adjunct instructor 6 years.

• Taught public school: took first place at region choral festival

• President of local music teach association 2 years.

Curriculum Advisor (Personal Project)

• Researched and helped set up curriculum for Charter School Class

• Worked with teachers and parent groups

• Curriculum based on Gardner, Gatto, Ryan, Costa, Hart, others, and various alternative school programs

Employment History through 2009

General Management Riverton Music, Sandy, West Valley, Salt Lake, Ogden, UT

Purchasing Manager Riverton Music, Sandy, West Valley, Salt Lake, Ogden, UT

Store Manager Riverton Music, Sandy, West Valley, Salt Lake, Ogden, UT

Owner/Manager Campbell Music, Cedar City, UT

Private Music Instructor Self, Salt Lake, Cedar City, UT; Las Vegas, NV

Adjunct Instructor SUU, Cedar City, UT

Supervisor/Janitor Sun City Services, Las Vegas, NV

Educator Clark County Schools, Las Vegas, NV

Formal Education

Southern Utah University:

BA: Music Education (Choral, Piano Theory)

High Honors (ninth in graduating class)

Other Certificates and Training:

Teacher Certificate

NAMM University courses: Purchasing, Sales, Marketing

University of Phoenix: Health 580 for Teachers