Dawn M. Mears

622 A Berkley Street

Camden, NJ 08103-1414

Objective: To obtain employment in Packing/packaging, assembly, production

Professional Skills

Customer Service:

• Interact with clients in organizing, coordinating different items to be packed and sent out.

• Handled heavy volume of customer inquiries, concerns and issues in the work environment.

• Maintained client relationship by making follow-up calls for notification of changes and any updated information in client’s accounts.

Management:

• Maintained inventory of supplies and equipment

• Supervised 12 workers on production line

• Picked, packed, & shipped merchandise

• Ordered of company supplies

Computer Skills

Microsoft Windows, MS Word 2000, Excel, Power Point, Outlook, Internet and Data Entry Concepts and Application, Records management,Typing (25wpm).

Experience: J & J Staffing Agency Wenonah, NJ

Packer 09/2009 to 09/2009

Worked temporary assignment as a packer packing pasta products.

Burberry (Monroe Warehouse) Vineland, NJ

Packer 10/2007 to 07/2007

Packed a variety of items, including clothing, hats, shoes, pocketbooks, bags, perfume and strollers, etc.

NCO Glassborro, NJ

Telemarketing representative 06/2007 to 07/2007

Made phone calls soliciting credit cards to customers.

Westaff Staffing Agency Vineland, NJ

Assembler/loader 08/2006 to 04/2007

Worked as a production laborer for a temp agency, putting liners into different-sized bottle caps also loaded glass bottles on the line to be packed.

Protocol Staffing Agency Woodbury, NJ

Quality Control Assistant/Packers 08/2005 to 11/2005

and Packagers

Worked as a quality control assistant, picking orders out of a warehouse; also performed packing.

Cumberland Insurance Bridgeton, NJ

Insurance policy processing clerk 02/2003 to 06/2004

Worked as a cancellations clerk, answering phones and canceling insurance policies, reinstating insurance policies and non-renewing them, as well as then filing the information.

Mowatt Inc. Vineland, NJ

Janitor and Cleaner 03/2001 to 06/2002

Cleaned office buildings, including Verizon.

Wia-Cwep Vineland, NJ

Receptionist/Office Clerk 04/1998 to 04/2000

Worked as a receptionist, performed data entry and phone duties.

Education: Vineland High Vineland, NJ

Diploma 1987-1991

Cittone Institute Vineland, NJ

Certificate 02/2001-06/2001

References: Available upon request