Leading a crew of up to 20. Responsible for giving all daily work assignments, delegating work, short staffing, making sure our crew meets our service level agreements; daily, weekly and monthly. Fills distribution trays and soulition and filter logs. Gets supplies and equipment for team. Helps manager with all special assignments. Demonstrates leadership, and problem solving skills, with a will find away attitude. Keeps a positive work atomosphere. Attends monthly team leader meetings. Also, gives daily assignments, directs and mentors up to 6 trainees weekly. Is the go to person for trainees.
Responsible for being able to complete and perfom all job specialties including vacuuming, picking office trash, cleaning restrooms, and utility work daily. Attended monthly safety meetings. Helped manager plan and run monthly safety meetings for crew. Monthly safety observations on fellow crew members.
Customer service answerd all phone orders, worked cash register, served customers, served parties up to 50 people, cleaned and stocked dining area.
Lead a crew of up to 10 people in a fast paced environment. Customer service, working cashier, counting tills, all nightly bookeeping, making ice cream, answering phones, nightly cleaning, and closing of the store.
Customer service, answering phones, working at the register, counting all tills along with all nightly closing books. Cleaned and organized all store products, built displays per store instructions.
Responsible for parties up to 60 people, working in a fast paced environment. Parties included, all customer service requests, taking customer orders; serving food, singing and dancing with children, clean-up, and cashing customers out. Also, did cashier, that includes taking phone orders, counter orders, bringing orders out. Worked with customers intensely, and cash tills daily.