Donna Doctor

 Virginia Beach, VA 23464. 757-717-7320. Misvabeach22@yahoo.com

Work Experience

Human Services, Arvon Staffing, Virginia Beach, VA 12/07-3/08

Assisted clients with special needs in the context of their community and environment

• Responsible for assisting clients with various tasks such as: medication, cooking, cleaning, bathing, transportation (doctor’s appointments, grocery shopping etc.)

• Ensuring clients safety at all times

• Keeping all documents current

• Assisted with weight and financial management skills

Human Services, Community Services of Virginia, Virginia Beach, VA 3/05-3/06 /3/07-12/07

Provided services to the mentally challenged and disabled

• Responsible for assisting clients with various tasks such as: medication, cooking, cleaning, bathing, transportation (doctor’s appointments, grocery shopping etc.)

• Ensuring clients safety at all times

• Assisted with weight and financial management skills

• Provided care and risk management for 6 individuals

Receptionist, Reliable Auto, Norfolk, VA 1/02-1/04

Administrative Support to Supervisor and employees and kept all vehicle information updated

• Received phone calls, determined the nature of the calls and directed callers to the appropriate department.

• Successfully arranged appointments between clients and employees.

• Responsible for typing all documents.

• Excellent ability to respond to customer inquiries in a professional manner.

• Took detailed messages for person called upon, including name, time of call and nature of business.

• Received and distributed mail and messages to appropriate departments and employees.

• Strong work ethic and superior interpersonal, customer service and communication skills.

• Excellent time management skills that allow for the multi-tasking of all responsibilities

• Responsible for operating office equipment

Office Manager, American Income Life, Virginia Beach, VA 1/01-12/01

Administrative Support, and handled several time consuming tasks which allowed my boss to focus on the fundamentals of running the business.

• Answered phones, greeted and assisted visitors

• general administrative duties ( such as filing, faxing, copying and mailing)

• Responsible for Setting interviews

• Excellent ability to solve problems

Skills and Proficiencies

• Typing: 45wpm

• Strong organization and analytical skills.

• Excellent interpersonal skills, office etiquette and phone manners.

• Excellent ability to make administrative/procedural decisions and judgments.

• Remarkable ability to communicate effectively, both orally and in writing

• Immense ability to schedule appointments and maintain calendars

• Excellent ability to make administrative/procedural decisions and judgments

• Software: All Windows operating systems, Microsoft Word, PowerPoint, WordPerfect and Excel

Seeking a position in the capacity of Office Support Assistant, within a general business or professional office environment bringing the following experience skills and attributes:

Administrative Support Professional experienced working in fast-paced environments demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels and able to multi-task effectively. Caring, ambitious and hardworking individual with excellent office support skills.

Education

Bachelors, Business Management, 2007

Bryant and Stratton College, Virginia Beach, VA

Associates, Computer Administration, 2003

Tidewater Tech, Virginia Beach, VA