Providing hardware and software diagnostic and repair services to a diverse customer base in a busy retail environment, including extensive logging of all repairs and filing of warranty claims with manufacturers and insurance companies, in addition to supervising the store's technical support staff and attending to customer opportunities.
Providing hardware and software diagnostic and repair services to a diverse customer base in a busy retail environment, including extensive logging of all repairs and filing of warranty claims with manufacturers and insurance companies.
Assisting network engineers with client-side software and hardware configuration and troubleshooting, networked printer configuration, and router, server, and switch installation.