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Alexander Hirsch

  • aj28.web@gmail.com
  • Phone: 214-986-4999
  • Cell: 214-986-4999
  • 5720 Lunsford Rd Apt 4253
  • Plano , TX 75024

  • Dedicated desktop support expert with a solid background and education in network administration, client-side desktop and notebook troubleshooting, and computer hardware and software maintenance

Professional Experience

Irving, TX
1/1/2009
A+ Certified Service Technician Supervisor
Fry's Electronics

Providing hardware and software diagnostic and repair services to a diverse customer base in a busy retail environment, including extensive logging of all repairs and filing of warranty claims with manufacturers and insurance companies, in addition to supervising the store's technical support staff and attending to customer opportunities.

Frisco, TX
12/1/2007  - 1/1/2009
Lead Desktop Support Technician
Circuit City Stores Inc.

Providing hardware and software diagnostic and repair services to a diverse customer base in a busy retail environment, including extensive logging of all repairs and filing of warranty claims with manufacturers and insurance companies.

Plano, TX
5/1/2005  - 8/1/2007
Desktop Support Technician
Plano Independent School District

Assisting network engineers with client-side software and hardware configuration and troubleshooting, networked printer configuration, and router, server, and switch installation.

Education

01/1/2008  - 01/1/2010
AAS - Computer Networking Technology
Collin County Community College
01/1/2008
Graduated With Honors
Plano West Senior High